Donation Processor / Pledge Drive Specialist

Job not on LinkedIn

🔥 23 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $13 - $15 / hour

⏳ Contract/Temporary

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Faithful Financial

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

📡 Telecommunications

B2B • Telecommunications

Faithful Financial is a provider of expert call center and customer experience solutions, offering agent portal access and staffed support to help businesses manage inbound and outbound customer communications. The company emphasizes enhancing overall customer experience through a dedicated support team, and maintains a physical office with business hours and contact channels for clients.

📋 Description

• Answer inbound calls from donors • Follow structured scripts and campaign procedures • Accurately enter donation and pledge information • Confirm donor and transaction details • Navigate computer systems while speaking with callers • Maintain professionalism and confidentiality • Follow compliance and quality standards • Meet established attendance and performance expectations • Support established nonprofit fundraising campaigns • Process donors’ pledges or contributions accurately

🎯 Requirements

• A high school diploma or GED • At least six months of remote customer-service experience or one year of onsite customer-service experience • Strong verbal communication and active-listening skills • Accurate data-entry and basic computer skills • Ability to navigate multiple systems while speaking • Professional and dependable work habits • A quiet, dedicated home workspace • A Windows 11 computer • At least 8GB of RAM; 16GB is recommended • A USB headset with noise cancellation • Wired high-speed internet • A direct Ethernet connection • A quiet, distraction-free workspace • Required certification must be completed before servicing • Eligibility may depend on experience, location, equipment, background requirements, and certification results

🏖️ Benefits

• Work from home • Flexible scheduling • Select available servicing hours • Campaigns may offer servicing intervals throughout the day and night • Contractors select from available servicing intervals