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Senior Product Designer

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Logo of Faro Health Inc.

Faro Health Inc.

11 - 50 employees

🤖 Artificial Intelligence

💊 Pharmaceuticals

☁️ SaaS

💰 $20M Series A on 2023-02

Artificial Intelligence • Pharmaceuticals • SaaS

Faro Health Inc. is a company that specializes in streamlining and optimizing the development of clinical trial protocols using its AI-enabled software platform. The company's solutions are focused on enhancing the efficiency, consistency, and quality of clinical trials by providing tools for data-driven protocol design and seamless collaboration. Faro Health's platform also aims to reduce patient burden, trial risk, and costs, while increasing the speed of clinical research progress. Through their Study Designer tool and generative AI Co-Author, Faro Health enables research teams to create and implement complex clinical trials more effectively.

📋 Description

• Design intelligent product experiences • Create thoughtful interactions that incorporate artificial intelligence in ways that feel natural, transparent, and easy to understand. • Design experiences for conversational interfaces, document authoring, recommendations, and workflow automation. • Ensure customers remain in control of important decisions while clearly understanding how recommendations are generated. • Lead the design process from discovery through delivery. • Turn ambiguous product ideas into clear, usable solutions. • Create user flows, wireframes, prototypes, and polished designs that are ready for development. • Develop interaction patterns that can be reused across multiple products. • Work closely with Product Managers to understand customer needs and shape product direction. • Participate in customer interviews, usability testing, and product discovery activities. • Use customer research, product analytics, and feedback to guide design decisions. • Design experiences that make sophisticated clinical processes easier to understand and complete. • Organize large amounts of structured information into interfaces that feel intuitive and approachable. • Help evolve Faro's design system and interaction patterns. • Promote consistency, accessibility, and usability across the platform. • Partner with Engineering to ensure designs are implemented with a high level of quality. • Partner with Engineering, Product Management, Clinical SMEs, Customer Success, and the Data Science team throughout the product lifecycle. • Present design decisions with confidence and support them with customer research and usability principles. • Mentor designers through design critiques and collaborative problem solving.

🎯 Requirements

• 4+ years of experience designing enterprise SaaS products. • A strong portfolio demonstrating ownership of complex product experiences from discovery through delivery. • Experience designing products that incorporate artificial intelligence or intelligent product capabilities. • Expertise in interaction design, information architecture, visual design, and user centered design. • Experience conducting user research and translating customer insights into product decisions. • Strong systems thinking with the ability to simplify complex workflows. • Excellent communication, collaboration, and presentation skills. • Preferred: Experience designing products that use large language models or generative AI. • Preferred: Experience designing productivity tools, document authoring applications, or workflow automation software. • Preferred: Experience working with enterprise software used by technical or specialized users. • Preferred: Experience in healthcare, life sciences, or another regulated industry is preferred.

🏖️ Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k) • Life Insurance (Basic) • Short Term and Long Term Disability • Paid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed) • Training & Development Reimbursement • Hybrid Work Environment • Peer-to-peer bonus program • Company/department outings and events • Stock Option Plan • Office On-Premises Amenities; gym, restaurant tenant discount, Padel Nine

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