Senior Product Manager

Job not on LinkedIn

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $152k - $179k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Faro Health Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $20M Series A on 2023-02

Healthcare • Consulting • Logistics

Faro Health Inc. is a company that specializes in streamlining and optimizing the development of clinical trial protocols using its AI-enabled software platform. The company's solutions are focused on enhancing the efficiency, consistency, and quality of clinical trials by providing tools for data-driven protocol design and seamless collaboration. Faro Health's platform also aims to reduce patient burden, trial risk, and costs, while increasing the speed of clinical research progress. Through their Study Designer tool and generative AI Co-Author, Faro Health enables research teams to create and implement complex clinical trials more effectively.

📋 Description

• Own the strategy, roadmap, and execution for a major product area. • Identify customer problems through interviews, workflow analysis, product analytics, and market research. • Translate customer needs into product strategies and prioritized roadmaps. • Define product success metrics and use data to continuously improve customer outcomes. • Balance customer value, technical complexity, and business priorities when making product decisions. • Design intelligent product experiences that use structured data, large language models, retrieval systems, and automation to improve customer workflows. • Partner with Data Science and Engineering to define AI capabilities including: Large Language Models, Retrieval Augmented Generation (RAG), AI agents, Workflow automation, Prompt orchestration, Structured content generation. • Define product requirements for AI capabilities, including evaluation criteria, quality metrics, confidence thresholds, and customer feedback mechanisms. • Ensure AI generated outputs are transparent, explainable, and aligned with customer expectations and regulatory requirements. • Develop a deep understanding of clinical development workflows and customer challenges. • Map complete customer journeys and identify opportunities to simplify complex workflows. • Validate concepts through customer interviews, usability testing, and prototype evaluations. • Partner with customers throughout product development to ensure solutions solve real problems. • Work closely with Engineering, Design, and Data Science throughout the product development lifecycle. • Lead product planning, backlog prioritization, release planning, and customer adoption activities. • Clearly communicate priorities, tradeoffs, and progress to executives and cross functional stakeholders. • Ensure product releases deliver measurable customer and business value. • Define and monitor key performance indicators including adoption, engagement, customer satisfaction, workflow efficiency, and AI quality. • Use experimentation and product analytics to improve product performance. • Develop evaluation frameworks that measure both product quality and customer impact. • Mentor Associate Product Managers and contribute to product management best practices. • Foster strong collaboration across Engineering, Design, Clinical SMEs, Commercial, and Customer Success. • Champion a culture of customer focus, experimentation, accountability, and continuous improvement.

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, Life Sciences, Business, or a related discipline. • 5+ years of product management experience building enterprise software or SaaS products. • Demonstrated success leading products from discovery through commercial launch. • Strong customer discovery and product strategy experience. • Experience defining product roadmaps and prioritizing across multiple initiatives. • Excellent written and verbal communication skills. • Strong analytical and problem solving abilities with a data driven approach to decision making. • Proven ability to influence cross functional teams without direct authority. • Preferred: Experience building products that incorporate artificial intelligence or machine learning. • Familiarity with technologies including: Large Language Models - Claude, ChatGPT, Retrieval Augmented Generation, AI agents, Semantic search, Vector databases, Prompt engineering. • Experience partnering with Data Science teams to deliver AI capabilities into production. • Experience defining AI quality metrics and evaluation frameworks. • Experience working in life sciences, healthcare, or other regulated industries. • Familiarity with cloud platforms, APIs, and modern data architectures.

🏖️ Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k) • Life Insurance (Basic) • Short Term and Long Term Disability • Paid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed) • Training & Development Reimbursement • Hybrid Work Environment • Peer-to-peer bonus program • Company/department outings and events • Stock Option Plan • Office On-Premises Amenities; gym, restaurant tenant discount, Padel Nine