Service Technician

Job not on LinkedIn

🕒 August 27

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fastems

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1980

💼 Consulting

📦 Logistics

🚀 Aerospace

Consulting • Logistics • Aerospace

Fastems is a world-leading supplier of CNC automation solutions with over 40 years of experience and more than 4500 installations. As an open integrator, Fastems focuses on addressing the challenges and inefficiencies in variable batch high-mix production, serving a wide range of industrial manufacturers from local machine shops to global enterprises. Their offerings include manufacturing management software and a variety of automation systems, including milling machine automation and CNC supportive processes automation. Fastems plays a significant role in industries such as aerospace, automotive, and machine building, providing solutions that enhance production efficiency and effectiveness.

📋 Description

• Provide service support on Fastems equipment at customer sites in the U.S., Canada, and Mexico • Attend breakdowns and resolve customer challenges onsite • Support installation of new capital equipment • Act as communication liaison between the customer, Head of Service, and service department • Cooperate with office and administrative support to deliver service solutions • Represent Fastems products and organization as an effective communicator and brand ambassador • Assess complex technical requirements of end customers and advise on suitable solutions • Deploy new business functions within the territory, including Service Cloud, ERP Roll Out, and OPU

🎯 Requirements

• Experience in field service with the ability to travel frequently overnight to customer sites for multiple days/nights • Ability to operate in a high precision production environment at customers’ sites • Professional and personable with the ability to engage in a customer-focused environment • Tenacity, initiative, and a can-do attitude • Highly organized with good time management and ability to manage own workload independently • Valid driver’s license and passport • Electro/Mechanical fault finding from a service/maintenance environment • Experience of CNC, robotics, and automation systems is desirable but not essential • Skills backed up with academic qualifications or time served • Computer literacy with knowledge of software and Windows-based systems • Vocational experience in a service/maintenance role

🏖️ Benefits

• Frequent overnight travel to customer sites for multiple days/nights • Opportunity to progress within the company