Staff Product Manager, Metacognition

🕒 April 7

🏢🏡 San Francisco – Hybrid

💵 $211.4k - $253.6k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

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Logo of Fastly

Fastly

WebsiteLinkedIn

501 - 1000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

📡 Telecommunications

💰 $40M Series F on 2018-07

Cybersecurity • SaaS • Telecommunications

Fastly is a cutting-edge technology company specializing in enhancing web and application performance with smarter security features. Its platform offers solutions for faster content delivery, DDoS protection, and intelligent caching for AI workloads, thus catering to top Fortune 100 brands. Fastly delivers improved user experiences through its powerful, software-defined edge cloud platform that emphasizes programmability and control. The company also provides comprehensive cybersecurity tools and is recognized as a leader in edge delivery services. Fastly supports industries such as ecommerce, streaming media, financial services, and digital publishing, offering faster, secure, and reliable services to meet diverse industry needs. Additionally, Fastly is noted for its developer-friendly environment, making it a suitable choice for businesses seeking innovation and flexibility in content delivery networks (CDNs).

📋 Description

• Own and drive the vision and roadmap for Fastly’s intelligence layer, spanning observability, reporting, security insights, and executive-level summaries • Define what signals matter across the platform—performance, reliability, security, and usage—and ensure they are accessible, trustworthy, and actionable • Translate complex system behavior (logs, metrics, events, threats) into intuitive visualizations and narratives for both technical users and business stakeholders • Partner with engineering to evolve data pipelines, ingestion, and analysis systems that power real-time and historical insights at scale • Collaborate with design to create cohesive, unified experiences across dashboards, alerts, and reporting surfaces • Work cross-functionally with security, platform, and go-to-market teams to ensure insights reflect real customer value and drive adoption • Define and track success metrics that demonstrate both customer value (time-to-insight, actionability) and business impact (adoption, expansion, retention) • Help tell the story of Fastly’s value—internally and externally—by enabling customers (and our teams) to clearly see the impact of the platform

🎯 Requirements

• 7+ years of product management experience, ideally in developer tools, observability, security, or platform infrastructure • Strong understanding of logs, metrics, and event-driven systems—and how they translate into real-world debugging, optimization, and decision-making • Experience turning complex data into intuitive user experiences, dashboards, or reporting tools • Demonstrated ability to operate across multiple domains (e.g., observability + security + UX) and bring them into a cohesive product vision • Strong customer empathy, with the ability to translate raw signals into meaningful insights and actionable outcomes • Experience working cross-functionally with engineering, design, marketing, and sales to deliver impactful products • Excellent communication skills, including the ability to connect technical details to executive-level value.

🏖️ Benefits

• We offer a comprehensive benefits package including medical, dental, and vision insurance. • Family planning, mental health support along with Employee Assistance Program. • Insurance (Life, Disability, and Accident). • Flexible Vacation policy and up to 18 days of accrued paid sick leave. • 401(k) (including company match) and an Employee Stock Purchase Program. • For 2026, we offer 11 paid local holidays, 11 paid company wellness days.

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