Solutions Engineer – Insurance

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Feathery

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🤖 Artificial Intelligence

💳 Fintech

🛡️ Insurance

🔥 Funding within the last year

💰 Series unknown on 2025-11

Artificial Intelligence • Fintech • Insurance

Feathery is an AI-first workflow and document automation platform for regulated financial services. It provides a visual form and workflow builder, document templates and e-signatures, document and meeting/audio intelligence for high-accuracy data extraction, collaborative workflows and a white-label editor. Feathery’s AI assistant (Robin) generates and deploys workflows from plain-language prompts, runs decisioning and surfaces insights, and connects to 150+ industry integrations. The product is purpose-built for wealth management, insurance carriers, and brokers to automate onboarding, underwriting/submission intake, proposal and policy generation, claims processing, and other regulated workflows while meeting SOC 2 and HIPAA compliance requirements.

📋 Description

• Own technical scoping, proof-of-concepts, and onboarding for key customers • Partner with customers to design and implement complex workflows on the Feathery platform • Guide customers through best practices for building scalable, maintainable solutions • Support deployments and ensure successful adoption across teams • Work with sales during the evaluation process to demonstrate technical capabilities • Translate customer requirements into tailored product solutions • Build demos and prototypes that showcase Feathery’s flexibility and power • Serve as a trusted technical advisor to prospects and customers • Act as the voice of the customer, surfacing insights and feature requests to product and engineering • Create technical content such as example applications, documentation, and guides • Help customers and internal teams better understand platform capabilities • Contribute to improving onboarding and implementation workflows • Help define best practices for solutions engineering at Feathery • Contribute to hiring and mentoring future team members • Improve internal processes, tooling, and playbooks as the team scales

🎯 Requirements

• Experience in a customer-facing technical role (solutions engineering, sales engineering, customer success, or similar) • Strong problem-solving skills, especially in data-heavy or workflow-based systems • Strong working knowledge of JavaScript, including the ability to write and troubleshoot scripts and logic for customer implementations • Basic familiarity with Python (able to build/debug API's) • Excellent communication skills and ability to work across technical and non-technical stakeholders • Proactive, resourceful, and comfortable operating in a fast-paced startup environment • Strong sense of ownership and desire to help customers succeed • Bonus: Experience working with B2B SaaS platforms or workflow automation tools • Bonus: Familiarity with low-code/no-code platforms • Bonus: Experience supporting enterprise customers or complex implementations • Bonus: Background in financial services (insurance, wealth management, lending) • Bonus: Experience creating technical content (docs, demos, tutorials)

🏖️ Benefits

• Competitive compensation and equity • Health, dental, and vision coverage • Unlimited PTO • Downtown Toronto office location • Office snacks and lunches • A supportive, low-ego team that values ownership and growth • Company offsite to connect and recharge