Regional Service Director

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Fencing Supply Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏗️ Construction

🏭 Manufacturing

Construction • Manufacturing

Fencing Supply Group is North America's premier distributor of fencing, perimeter security, and outdoor living products. Formed by The Sterling Group, FSG focuses on building a group of industry-leading distributors and manufacturers serving professional contractors across residential, industrial, commercial, and infrastructure markets. By combining local relationships, service, and expertise with national scale, FSG aims to provide comprehensive solutions to its customers. The group includes multiple companies operating nearly 70 branches in over 30 states.

📋 Description

• Assume full P&L responsibility for assigned Northeast locations or branches • Ensure branches meet or exceed financial and operational goals • Drive outstanding customer service and operational excellence • Assess, attract, recruit, coach, and develop branch leadership and talent • Provide coaching and performance feedback to branch leadership • Implement a world-class safety culture with associate responsibility and accountability • Execute the strategic plan within the sub-region in partnership with supply chain, pricing, and other functions • Drive accountability and strategic actions for customer service and operational excellence • Manage costs and align spending with business performance • Use data, analytics, tools, and reporting to support decision-making • Create divisional budgets and recommend capital expenditure spending • Integrate new acquisitions and greenfield locations within the division • Interface with senior leadership and ownership partners to report on plans and progress

🎯 Requirements

• Bachelor's degree in business or related discipline or the equivalent preferred • 10 years of experience in industrial distribution with an emphasis on field and branch leadership • Experience driving customer service and operational excellence • Demonstrated P&L leadership experience • Experience leading, developing, and coaching leaders; demonstrated success at attracting outstanding talent • Demonstrated ability to lead work independently and cross-functionally throughout an organization • Demonstrated ability to effectively partner with Sales, Finance, Sourcing, Marketing, Pricing, Human Resources, and other business leaders • Demonstrated ability to resolve complex problems positively and professionally • Strong customer-focused and commercial mindset and experience • Ability to interface at a senior and board level and interact effectively at all organizational levels • Demonstrated leadership skills and ability to lead directly and through influence • Excellent people leadership and talent development skills • Strong performance management skills • Ability to set clear goals and provide regular feedback • Demonstrated ability to drive positive change and cultural transformation • Strong integration skills and ability to connect people and organizations • High drive for results, discipline in execution, and sense of urgency • Self-motivated; effective in a fast-paced, dynamic, and changing organization and able to manage complexity • Strong passion and energy for individual and company growth and success • Excellent verbal and written communication skills • Process-focused mindset and ability to use structured processes to drive results • Ability to use data analytics tools for tracking performance metrics, forecasting, and data-driven decisions • Servant leadership, culture-driven approach, growth mindset, integrity, accountability, and adaptability • Strong industry and market knowledge