AVP, Agency Services

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F&G

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1959

💸 Finance

🏢 Enterprise

Finance • Enterprise

F&G is a company that provides a portal for sales agents to manage their accounts and access resources. The SalesLink agent portal requires users to log in with their agent ID and password, offering features for password management and security protocols. F&G seems to focus on providing services and support for sales agents, possibly in the insurance or financial industry, as suggested by the email domain 'fglife. com'.

📋 Description

• Manage Agency Services SLAs and KPIs to ensure performance targets are consistently achieved or exceeded. • Develop and maintain policies and procedures that reflect industry best practices and current regulatory requirements. • Provide strategic guidance and subject matter expertise across all distribution channels, including Brokerage, Broker-Dealer, Financial Institutions, Bank IBD, and Variable/Securities. • Establish and monitor process controls and metrics to ensure accuracy, timeliness, quality, and budget adherence for internal and external operations. • Oversee relationships with vendors and other third parties supporting Agency Services, ensuring contractual obligations, SLAs, and KPIs are fulfilled on time and within budget. • Drive Agency Services' strategic direction through active participation in company initiatives, committees, process improvement efforts, and product development projects. • Champion organizational change by engaging process owners and stakeholders in implementing strategic improvements. • Ensure compliance with regulatory, financial, and SOX controls; adhere to all applicable sales and product compliance requirements. • Partner with internal audit and controls teams on risk assessments and ensure timely resolution of audit findings. • Lead, develop, and engage Agency Services teams through regular communication, skip-level check-ins, and employee development planning.

🎯 Requirements

• Bachelors degree in business or a related field • 10+ years of experience in a life and/or annuity insurance company or agency, including 4+ years in a team leadership role. • Demonstrated experience leading Agency Services, Service Center, or similar functions with a focus on commissions, contracting, and licensing administration. • Experience with variable annuity, securities, annuity, and life insurance products.

🏖️ Benefits

• Health insurance • Retirement plans • Flexible work arrangements