Strategic Program Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $123k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Logo of Fictiv

Fictiv

201 - 500 employees

Founded 2013

🚘 Automotive

📦 Logistics

🏥 Healthcare

💰 $100M Series E on 2022-05

Automotive • Logistics • Healthcare

Fictiv is a digital manufacturing platform that focuses on eliminating bottlenecks in new product development by providing an integrated network of people, processes, and platforms for sourcing custom parts. It offers a wide range of manufacturing capabilities, including CNC machining, injection molding, 3D printing, and more. Fictiv serves various industries such as aerospace, automotive, consumer products, medical, and robotics, aiming to accelerate development times and improve the quality of parts while providing transparency and control through instant quoting and order tracking.

📋 Description

• Act as the primary customer advocate and build relationships that drive long-term loyalty • Collaborate with pre- and post-sale teams to ensure on-time delivery and proactively manage risks and changes • Use engineering and manufacturing expertise to identify risks, develop mitigation plans, and manage changes • Serve as the program Subject Matter Expert for internal teams and customers • Monitor and report program milestones and adjust timelines and deliverables • Identify process improvements to enhance operational efficiency and customer satisfaction • Facilitate status meetings with customers and internal teams, communicating requirements, timelines, and quality standards • Maintain and contribute to the Quality Management System (QMS)

🎯 Requirements

• Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering • 5+ years of experience managing projects/programs in fast-paced engineering or manufacturing environments • Hands-on experience with New Product Development (NPD), New Product Introduction (NPI), and high-volume manufacturing facilities • Expertise in one or more manufacturing processes, such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly • Customer-facing experience leading complex, consultative technical sales engagements • Strong program management, risk management, and time management skills • Proficiency in standard program management tools and software used for tracking, communication, and reporting across distributed teams • Strong business acumen and a customer-first mindset • Focus on process optimization, service enhancement, and driving customer success • Outstanding verbal and written communication skills with experience working across multicultural, cross-functional teams

🏖️ Benefits

• Competitive medical, dental, and vision insurance • 401K plan • Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness • Parental leave programs • Paid volunteer days • Onboarding setup, including standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need

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