Director – Culture, Ethics & Compliance

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🚔 Compliance

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Softcard (acquired by Google)

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💸 Finance

💳 Fintech

🛍️ eCommerce

Finance • Fintech • eCommerce

Softcard is a mobile commerce platform developed as a joint venture by AT&T Mobility, T-Mobile USA, and Verizon Wireless. It utilizes near field communication (NFC) technology to enable mobile payments, allowing consumers to shop, pay, and save conveniently through their mobile devices. With specialties in mobile payments, mobile wallets, and loyalty programs, Softcard aims to revolutionize the way consumers handle transactions and rewards programs, offering an enhanced and personalized experience with just a tap of their phone.

📋 Description

• Manage investigations and provide counseling for routine and complex employee relations matters, including harassment, conflict, worker complaints, grievances, and workplace accommodations • Determine when additional investigation or involvement is required and manage accordingly • Stay current on company policies and assist with policy rollout and downstream impact • Facilitate training related to policies and programs as needed • Interpret and apply relevant U.S. laws and regulations to negotiate and resolve labor agreements, conflicts, and disputes • Consult with internal legal counsel based on potential legal risk factors • Maintain documents and records for contract negotiations with employees and labor organizations • Maintain records related to corrective actions, grievances, terminations, and transfers • Track employee compliance, behavioral policy abuse, and employee relations metrics; identify trends and recommend solutions • Maintain advanced proficiency with documentation processes and best practices for performance improvement records • Assist with performance evaluation processes • Partner with leadership to revise and deliver corrective action plans • Influence stakeholders across the organization through interpersonal and communication skills, cultural competence, and balanced conflict resolution • Perform and analyze exit interviews and recommend improvements to leadership • Perform other duties as assigned • Report to the Sr. Director, Culture, Ethics & Compliance

🎯 Requirements

• 12+ years’ experience in legal compliance, internal investigations, employee relations, labor relations, or a related field • Proficiency with Microsoft Office applications: Outlook, Word, Excel, and PowerPoint • Ability to maintain confidential and sensitive information • Thorough understanding of laws, regulations, and guidelines related to HR, employee relations, and negotiations • Exceptional interpersonal, data analysis, conflict resolution, written and verbal communication skills • Effective time management, cultural competence, operational agility, and problem-solving abilities • Ability to travel as needed, up to 30% • Preferred: Master’s degree in Business Administration, Human Resources, Industrial-Organizational Psychology, or a related field • Preferred: Experience with employee relations and labor relations within a distribution center or retail environment • Preferred: Experience with an Ethics Hotline, such as NAVEX EthicsPoint or CaseIQ • Preferred: Formal investigation and interviewing training/experience, such as law enforcement • Ability to embody the SPIRIT values: serve, perform, influence, respect, innovate, and team • Clear and proactive communication; ability to motivate and inspire others • Results-oriented and customer-focused decision-making • Strategic and forward-thinking decision-making