Program Coordinator

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🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $40k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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FIREFLY

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

📚 Education

☁️ SaaS

🏢 Enterprise

Education • SaaS • Enterprise

FIREFLY is a company specializing in IT training and consulting services, particularly focused on Cisco technologies. They offer live training courses and programs designed to enhance technical skills and certifications for IT professionals. With a commitment to transform technology and empower teams, FIREFLY provides project consulting, managed services, and staff augmentation to support organizations in optimizing their IT infrastructure and technology investments.

📋 Description

• Coordinate external client programs assigned to you. • Schedule events, manage registration, and provide logistical support as needed. • Maintain program requirements per customer preferences. • Communicate between various departments regarding program details and participate in internal program-related calls as necessary. • Report data to the client as requested and to the local team to help boost enrollment and confirm class dates. • Coordinate internal client programs assigned to you. • Schedule events, manage class registration, and pull reports related to class attendance • Collaborate with various departments as needed to determine appropriate program requirements. • Create and maintain documentation for each program. • Provide PTO coverage for coworkers in Operations. • Act as the first line of defense for conflict resolution. • Design and implement processes and procedures to improve your program and maintain ongoing customer changes.

🎯 Requirements

• One (1) to Three (3) years of related project coordination experience • Detail-oriented • Extremely organized • Ability to multitask and learn new software programs quickly • Intermediate Microsoft Excel skills • Well versed in other Microsoft Office programs • Excellent verbal and written communication skills