Social and Community Manager

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Logo of Fireworks AI

Fireworks AI

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $230M Series C - Fireworks AI on 2025-10

Artificial Intelligence • SaaS • Enterprise

Fireworks AI is a cloud platform for running, tuning, and scaling open-source generative AI models. It provides a serverless inference cloud and model lifecycle management for developers and enterprises, enabling fast, cost-optimized inference, fine-tuning (including RL and quantization-aware techniques), and global auto-scaling without managing infrastructure. Fireworks supports multimodal workloads, enterprise RAG, agents, code copilots, and developer tooling (API/CLI/SDK), and emphasizes enterprise-grade security, compliance (SOC2, HIPAA, GDPR), and performance optimizations for production AI deployments.

📋 Description

• Track conversations relevant to Fireworks in real-time, judge what's worth jumping on versus noise, and move fast. • Frame narratives that give the community and market a reason to talk about Fireworks, not just one-off posts. • Monitor social, Discord, and community platforms daily using analytics tools. • Track the metrics that matter (engagement, reach, sentiment, growth, community health) and turn them into clear reports. • Create on-brand content informed by data, trends, and community feedback. • Generate fresh formats that make technical AI topics shareable, own the social calendar. • Moderate discussions, answer questions, welcome members, and foster helpful conversations. • Help plan and execute virtual and in-person events, webinars, and meetups, measuring impact for improvements.

🎯 Requirements

• 3–6 years of hands-on experience in social media management or community management (developer or AI communities preferred). • Sharp judgment on what's worth a reaction and what to ignore, plus a track record of content or narratives that actually traveled. • Strong excellence in data and analytics, you confidently track metrics, interpret performance, create reports/dashboards, and use insights to guide execution and optimization. • Self-starter mindset: comfortable proactively identifying trends and opportunities, then recommending actions or ideas to the team. • Creative thinker who generates fresh content ideas and approaches while staying on-brand. • Hands-on experience actively engaging and growing communities (Discord, Reddit, X, forums, etc.). • Experience with social and community analytics tools (native platforms + tools like Sprout Social or similar). • Meticulously organized with strong project management skills. • AI native, you use LLMs and generative AI tools daily and understand developer workflows around models and inference. • Strong execution skills: reliable, detail-oriented, and proactive in delivering high-quality work in a fast-paced environment.

🏖️ Benefits

• Total compensation includes meaningful equity • Competitive salary • Comprehensive benefits package

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