Senior Event Technology Manager, Cvent Proficiency

🔥 21 minutes ago

🇺🇸 United States – Remote

💵 $92.9k - $106.8k / year

⏰ Full Time

🟠 Senior

🎪 Events

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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FIRST

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

FIRST is a leading global brand experience agency that specializes in connecting people to the world’s top brands through storytelling and creative experiences. Operating in 12 countries with over 900 team members, FIRST offers a range of services including event management, production, marketing communications, and branding. The agency is recognized for its expertise in both live and virtual events, providing solutions that encompass strategy, design, technology, and delivery. With accolades from multiple industry organizations, FIRST collaborates with clients across various sectors, establishing itself as a pivotal player in the events services landscape.

📋 Description

• Lead the strategy, implementation, and management of event technology solutions across virtual, hybrid, and in-person programs • Consult with clients on event technology best practices and platform recommendations • Advise on user experience for pre-event and onsite registration • Support Event Technology team members during pre-event planning and onsite execution • Implement and project-manage event registration websites, app builds, and technological aspects of events • Manage room blocks and coordinate with hotels • Manage databases, ensure information consistency, and generate lists • Manage client event communications, including save-the-dates, invitations, registration, and confirmations • Produce reports and analytics on response rates and new implications, and manage surveys • Print name badges, tent cards, place cards, departure notices, and email confirmations as appropriate • Manage relationships with technology suppliers • Keep current with emerging technologies, popular culture, and trends • Where applicable, manage, develop, mentor, and provide feedback to direct reports • Oversee team workload, workflow, capacity, vacation schedules, office coverage, T&E reports, productivity, communications, and compliance • Partner with FIRST People & Culture and/or VP, Event Technology on company initiatives, recruiting, and employee relations matters • Lead and motivate the team and ensure value for money and adherence to standard operating procedures

🎯 Requirements

• 8-10 years’ related experience in Data Management and Event Technology, including entry level meeting planning and coordination • Expert knowledge of Cvent is required • Strong proficiency with Microsoft Excel • Strong proficiency with registration website platforms such as Splash, Certain, Aventri, Eventbrite, and other registration website platforms • Experience with virtual meeting and event platforms such as GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime, Inconf, vFairs, or other virtual meeting and event platforms • Experience with on-demand badge printing, RFID, session scanning, and lead generation • Experience integrating customer relationship management software such as Marketo, Salesforce, and Dealcloud with event registration management systems such as Cvent • Proficient programming skills such as computer coding (HTML, CSS and/or JavaScript) • Highly motivated and able to work independently • Strong work ethic, patience, and a winning attitude • Strong oral and written communication skills • Flexible and willing to work outside normal business hours, including evenings and weekends, and travel when required

🏖️ Benefits

• Medical, Dental & Vision, including the option of a high deductible health plan (HDHP) with a health savings account (HSA) • 401(k) • Five Flexible Spending Account options • Generous Paid Time Off Allowance • Employee Assistance Program (EAP) • Life, Disability & Pet Coverages • Wellness Stipend • Mobile Phone Allowance • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more • Aura Identity Theft Protection • Discretionary Bonus Structure • Global Opportunities to work on projects across different locations