Commercial Title Coordinator

🕒 June 29

🐊 Florida, Kentucky, +2 more states – Remote

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💵 $20 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of First American

First American

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Research incoming order requests and provide accurate, detailed ordering instructions • Respond to internal customer and vendor requests primarily through email • Update file status within company and/or client systems • Build relationships with vendors and internal stakeholders • Communicate file status to appropriate personnel • Monitor processes and resolve issues to achieve SLAs • Report issues to internal stakeholders and escalate complex title issues to the manager • Facilitate vendor onboarding • Implement best practices and develop performance standards, policies, procedures, and management tools • Analyze vendor performance, identify trends, and take corrective action • Liaise between vendor partners and the company to resolve service delivery issues • Manage vendor-management programs and projects, including requirements, deliverables, project plans, and delivery schedules • Coordinate completion of the title process • Monitor and track workflow from searchers and vendors • Coordinate multi-site project intake and transaction management • Review and validate data accuracy in order requests, production reports, vendor search work, and internal systems • Verify file completeness, obtain outstanding title documents, and approve completed files • Perform special projects • Assist with title production support and settlement services preparation

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience • 3+ years of title experience related to property title searches, documents, issues, and complexities • Demonstrated success establishing, leading, and maintaining effective working relationships • Proficient MS Office skills • Excellent verbal and written communication skills • Strong attention to detail • Strong problem-solving and organizational skills • Professionalism and a positive service attitude • Working knowledge of company and/or client operating systems

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive and supportive workplace culture

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