Fraud Investigator

🔥 14 hours ago

🏄 California, Florida, +3 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $26 - $35 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Triage fraud-tool, identity, and property-owner notification escalations; assess urgency and route • Document facts, tool results, communications, verification steps, actions, and open questions • Assist agents, escrow/settlement teams, owners, and internal partners with approved workflows • Identify inconsistencies, missing information, and fraud indicators; refer matters to the proper investigator or decision-maker • Troubleshoot basic tool and workflow problems; collect error details and coordinate technical referrals • Follow mitigation steps for impersonation, compromised communications, payment changes, or urgent concerns • Protect sensitive information and report recurring issues • Provide front-line support for fraud-tool escalations, identity-review support, owner-notification responses, technical issue triage, and urgent mitigation coordination • Support wire and defalcation mitigation workflows and enterprise fraud prevention and response • Follow department procedures and promptly escalate concerns • Perform additional duties consistent with the role

🎯 Requirements

• High school diploma or equivalent • Associate or bachelor’s degree in criminal justice, business, finance, information systems, or a related field preferred • Generally, 1-3 years in fraud investigation/operations, identity theft prevention, financial crimes, transaction monitoring, claims fraud, or fraud risk operations • Real estate, title, escrow, settlement, mortgage, or property transaction experience preferred • Familiarity with seller impersonation, business email compromise, wire fraud, property identity theft, or related fraud • Standard MS skills including email, spreadsheets, case-management tools, and web-based applications • Working knowledge of common fraud indicators, identity-misuse patterns, investigative practices, evidence documentation, and escalation procedures • Strong written and verbal communication skills • Careful attention to detail and sound judgment with incomplete, inconsistent, or time-sensitive information • Ability to manage multiple open matters, follow procedures, clearly document work, and promptly escalate urgent issues • Ability to protect confidential personal, financial, and transaction information • Experience supporting agents, escrow teams, consumers, or external business partners • Experience troubleshooting fraud-prevention or identity-verification tools and coordinating with technical support teams

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment