Program Manager – AI Governance

Job not on LinkedIn

🔥 6 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $112.4k - $149.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Lead development, implementation, and ongoing administration of First American Lender division’s AI Governance Program • Use MISMO FRAME as the primary AI governance framework • Own and maintain the AI governance operating model, including roles, responsibilities, decision rights, forums, approval authorities, escalation paths, exceptions, and evidence • Establish and administer the AI use-case lifecycle from intake and inventory through risk classification, assessment, approval, monitoring, reassessment, and retirement • Maintain an inventory of internally developed, third-party, and embedded AI systems and use cases • Develop and maintain AI risk-tiering methodology • Coordinate review and independent challenge across Legal, Compliance, Fair Lending, Privacy, Information Security, Data Governance, Enterprise Risk, Model Risk, Vendor Management, and other control functions • Establish AI-specific control requirements and ensure controls are designed, documented, implemented, evidenced, and monitored • Lead governance for mortgage-related third-party AI and establish due-diligence, contractual, change-notification, oversight, and evidence requirements • Develop, analyze, and report AI governance KPIs and KRIs to senior management and governance committees • Monitor regulatory expectations, industry practices, mortgage-industry standards, and internal risk requirements • Maintain audit, examination, and customer readiness through traceable governance documentation • Provide AI governance subject matter expertise to business and technology stakeholders • Partner with business and technology teams, provide independent challenge, and escalate noncompliant AI use cases

🎯 Requirements

• Bachelor’s degree in business, risk management, information systems, technology, data science, finance, law, or a related discipline, or equivalent relevant experience • 8-10 years of program management experience with enterprise governance, technology risk, operational risk, compliance, model risk, IT governance, audit, data governance, responsible AI, or a related control function • Experience designing or administering governance programs • Experience establishing governance structures, policies, risk-assessment methodologies, control frameworks, issue-management processes, and executive reporting in a regulated environment • Experience in residential mortgage lending, mortgage servicing/subservicing, financial services, or another highly regulated consumer-finance environment strongly preferred • Understanding of artificial intelligence and machine-learning technologies sufficient to assess governance implications and challenge stakeholders • Experience applying AI, model-risk, technology-risk, data-governance, privacy, or other relevant risk-management frameworks preferred • Excellent written and verbal communication skills • Program-structure and operating-model capabilities • Ability to translate policies and frameworks into repeatable, auditable processes and controls • Ability to establish support and consensus with senior leaders and cross-functional stakeholders • Working knowledge of generative AI, AI agents, training and inference concepts, model inputs and outputs, grounding, hallucination, explainability, human oversight, data lineage, model drift and monitoring • Ability to provide independent challenge, make risk-based recommendations, and escalate matters • Strong organizational and documentation skills • Excellent interpersonal, relationship-building, facilitation, and presentation skills

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment