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Principal Delivery Lead

🔥 55 minutes ago

🌲 North Carolina – Remote

infoinfo

⏰ Full Time

🟠 Senior

Where this job comes from

Posted on First Citizens Bank's careers page, not through a job board

First seen by Remote Rocketship 55 minutes ago

Logo of First Citizens Bank

First Citizens Bank

10,000+ employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Debt on 2021-05

Healthcare • Manufacturing • Logistics

First Citizens Bank is a comprehensive financial institution offering a wide range of services to individuals, families, businesses, and nonprofits. Their offerings include personal and commercial banking services, loans, mortgages, investment solutions, and insurance products. Known for their commitment to customer service and financial expertise, the bank serves a variety of sectors including agribusiness, healthcare, and manufacturing, ensuring tailored financial solutions for their clients.

📋 Description

• Own the delivery plan, sequencing, and release calendar across four platform domains • Drive execution from architecture intent through design, build, test, deployment, and stabilization • Establish and enforce definition-of-ready and definition-of-done standards for platform work • Manage delivery escalations, unblock technical impediments, and make sequencing decisions amid scope, dependency, and date pressures • Maintain the integrated delivery view across the team • Lead communications to customers, partners, and stakeholders • Reduce technical debt through a debt register and retirement plans tied to the delivery plan • Run Operational Excellence and Pre-Change governance programs across teams • Partner with operations and SRE functions on incident reduction, problem management, and post-incident engineering follow-through • Drive API discoverability, self-service onboarding, developer documentation quality, and time-to-first-integration • Define and operate intake and qualification for workflow and robotics candidates, including technical feasibility and automation-versus-remediation assessments • Measure and report adoption and reuse, not only delivery completion • Represent delivery in enterprise architecture forums and assess proposed decisions against implementation reality • Manage stakeholder expectations and relationships • Ensure platform capabilities conform to reference architecture and formally document deviations as technical debt • Provide delivery feedback into roadmaps and standards • Produce technical effort estimates and capacity requirements for planning • Conduct technical evaluations, integration design, and engineering-level supplier engagement • Drive skills development, skill-mix requirements, technical role definition, and day-to-day delivery direction • Report delivery status, release readiness, and platform health • Identify technical and delivery risks and execute remediation • Provide technical communication to engineering and consuming teams • Manage relationships with Business Risk and Controls to manage the risk and control environment

🎯 Requirements

• Bachelor's Degree and 10 years' experience • OR High School Diploma or GED/Equivalent and 14 years' experience in Project Management • 12+ years in technology delivery, with 5+ years leading delivery of shared or platform capabilities used by multiple consuming teams • Demonstrated hands-on depth in at least two of: API management and integration middleware (ESB, event streaming, iPaaS), workflow and BPM automation, RPA platforms • Track record delivering in a regulated environment with formal change management and auditable SDLC evidence requirements • Proven ability to manage multi-team, multi-quarter dependency chains without formal authority over all contributing teams • Credibility with technologists including architects and engineers • Financial services experience, particularly in environments consolidating platforms following mergers or acquisitions • Familiarity with citizen-development governance models for workflow and robotics

🏖️ Benefits

• Competitive, thoughtfully designed and quality benefits program • Benefits information provided at https://jobs.firstcitizens.com/benefits

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