
201 - 500 employees
Founded 2021
🏥 Healthcare
🤝 Non-profit
🌍 Social Impact
💰 $28.1M Venture Round - Firsthand on 2023-02
Healthcare • Non-profit • Social Impact
firsthand is a community-based care organization that transforms access to medical, behavioral, and social support for people living with serious mental and physical health challenges by using guides with lived experience. The company provides peer-delivered services—connecting individuals to housing, transportation, medical care, benefits, and daily supports—while operating a HITRUST-certified platform (HelpingHand) to manage care coordination. firsthand emphasizes trust, lived experience, and improved outcomes through in-person guidance and resource navigation across multiple U. S. communities.
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201 - 500 employees
Founded 2021
🏥 Healthcare
🤝 Non-profit
🌍 Social Impact
💰 $28.1M Venture Round - Firsthand on 2023-02
Healthcare • Non-profit • Social Impact
firsthand is a community-based care organization that transforms access to medical, behavioral, and social support for people living with serious mental and physical health challenges by using guides with lived experience. The company provides peer-delivered services—connecting individuals to housing, transportation, medical care, benefits, and daily supports—while operating a HITRUST-certified platform (HelpingHand) to manage care coordination. firsthand emphasizes trust, lived experience, and improved outcomes through in-person guidance and resource navigation across multiple U. S. communities.
• The Psychiatric Nurse Practitioner HG is responsible for virtual behavioral health assessments, management of our vulnerable population, and collaborating closely with community providers. • Perform Medical and Behavioral Health assessments, including: Provide exemplary customer service to individuals with SMI and maintain a NPS score of 90% or higher. • Commitment to reducing avoidable Psychiatric ER visits through timely evaluation and interaction with individual. • Assess behavioral health and medical conditions with a thorough history and virtual physical examination. • Collaborate with a team of support including licensed and non-licensed professionals. • Ensure continuity of care, referring to community primary and behavioral health providers and specialists based on assessed needs. • Support individuals in developing and exercising self management skills and skills skills person-centered care around their individual goals and preferences via motivational interviewing and holistic care planning.
• certification as a Family Nurse Practitioner/Psychiatric Mental Health Nurse Practitioner or Adult Health Nurse Practitioner/Psychiatric Mental Health Practitioner. • 3+ years clinical care as a Psychiatric Mental Health Nurse Practitioner or Adult Health Nurse Practitioner/Psychiatric Mental Health Practitioner. • Telehealth experience • Ability to work collaboratively with a diverse group of licensed and non-licensed professionals • Strong background in the diagnosis of psychiatric disorders and psychopharmacological treatments and familiarity with non-pharmacological interventions • Excellent verbal and written communication, organizational, and time management skills
• A range of healthcare benefits offerings for yourself and/or your family • 401(k) with employer matching program • Competitive and flexible paid time off policies • Choice of Mac or PC for laptop or tablet as needed
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