Triage Nurse

🕒 July 29

🌶️ New Mexico, New York – Remote

🌶️ New Mexico – Remote 🗽 New York – Remote

💵 $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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firsthand

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

🏥 Healthcare

🤝 Non-profit

🌍 Social Impact

💰 $28.1M Venture Round - Firsthand on 2023-02

Healthcare • Non-profit • Social Impact

firsthand is a community-based care organization that transforms access to medical, behavioral, and social support for people living with serious mental and physical health challenges by using guides with lived experience. The company provides peer-delivered services—connecting individuals to housing, transportation, medical care, benefits, and daily supports—while operating a HITRUST-certified platform (HelpingHand) to manage care coordination. firsthand emphasizes trust, lived experience, and improved outcomes through in-person guidance and resource navigation across multiple U. S. communities.

📋 Description

• Provide telephone and electronic triage support to firsthand individuals and staff • Manage inbound clinical issues via phone, triage appropriately, and immediately escalate emergencies • Support outpatient care coordination • Collaborate with peer mental health workers, social workers, and APPs to address acute issues • Coordinate care with patients’ other providers • Develop and deliver training on basic medical topics for peer mental health workers and social workers • Perform care coordination and related administrative tasks when not managing acute issues • Work primarily day shift, 8 hours per day from 8:30–4:30 PST, with occasional potential for nights or weekends

🎯 Requirements

• Active RN license through a Nurse Licensure Compact (NLC) state and willingness to obtain licensure in non-compact states • Bachelor of Science in Nursing (BSN) or Associates of Nursing (ASN) • At least 3 years of Emergency Room (ER) experience • Experience working with populations facing serious mental illness, behavioral health conditions, and/or substance use disorders • Care management and coordination experience • Strong triage and prioritization skills • Problem-solving expertise with a creative, patient-centered approach • Ability to provide condition-specific patient education and self-management guidance • Adaptability to varying team cultures and processes • Empathy, compassion, and approachability in patient and team interactions • Medical clearance and vaccination/immunity requirements, including COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria • Sponsorship is not available

🏖️ Benefits

• Equity (or a special incentive program for clinical roles) • Performance bonus potential • Physical health benefits • Mental health benefits • Dental insurance • Vision insurance • 401(k) with a match • 16 weeks parental leave for either parent • 15 days/year vacation in your first year, increasing to 20 days/year in your second year and beyond • Supportive and inclusive culture