Triage Nurse

🔥 38 minutes ago

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

💵 $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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firsthand

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

🏥 Healthcare

🤝 Non-profit

🌍 Social Impact

💰 $28.1M Venture Round - Firsthand on 2023-02

Healthcare • Non-profit • Social Impact

firsthand is a community-based care organization that transforms access to medical, behavioral, and social support for people living with serious mental and physical health challenges by using guides with lived experience. The company provides peer-delivered services—connecting individuals to housing, transportation, medical care, benefits, and daily supports—while operating a HITRUST-certified platform (HelpingHand) to manage care coordination. firsthand emphasizes trust, lived experience, and improved outcomes through in-person guidance and resource navigation across multiple U. S. communities.

📋 Description

• Provide telephone and electronic triage support to firsthand individuals and staff • Support outpatient care coordination • Manage inbound clinical issues from firsthand staff and patients via phone; triage appropriately and escalate emergencies immediately • Work closely with peer mental health workers, social workers, and APPs to address acute issues comprehensively • Coordinate care with patients’ other providers to ensure seamless health management • Develop and deliver training on basic medical topics for peer mental health workers and social workers

🎯 Requirements

• Active RN license through a Nurse Licensure Compact (NLC) state and willingness to obtain licensure in non-compact states • Bachelor of Science in Nursing (BSN) or Associates of Nursing (ASN) • At least 3 years of Emergency Room (ER) experience • Experience working with populations facing challenges such as serious mental illness, behavioral health conditions, and/or substance use disorders • Care management and coordination experience.

🏖️ Benefits

• Physical and mental health • Dental • Vision • 401(k) with a match • 16 weeks parental leave for either parent • 15 days/year vacation in your first year (increases to 20 days/year in your second year and beyond) • Supportive and inclusive culture