Senior AI Automation Engineer

🕒 May 1

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Firstup

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

👥 HR Tech

☁️ SaaS

Enterprise • HR Tech • SaaS

Firstup is a comprehensive employee experience platform designed to deliver highly personalized communication at scale. It offers an intelligent communication platform that connects with any environment, while ensuring data security and infrastructure integrity. Firstup's solutions aim to engage employees through various channels including email, mobile apps, and intranet, making every interaction meaningful across the employee journey. The platform integrates seamlessly with tools like Microsoft 365 and ServiceNow to enhance service management and workforce productivity.

📋 Description

• Identify high-friction workflows and replace them with AI-driven automation systems • Design, build, and deploy AI agents and automation pipelines across business functions • Redesign workflows to transition from human-assisted to fully automated execution where viable • Integrate AI systems with internal platforms such as CRM, analytics, and support tools • Develop RAG-based knowledge systems and internal copilots to improve access to information • Rapidly prototype, test, and deploy production-grade AI solutions • Define KPIs and measure the impact of automation and AI initiatives • Optimize systems for performance, cost efficiency, and scalability

🎯 Requirements

• Bachelor’s degree in computer science, engineering, or related field, or equivalent practical experience • 5+ years of experience deploying AI/ML systems in production environments • Strong experience with LLMs, RAG architectures, vector databases, and agent frameworks • Proficiency in Python or similar programming languages and strong software engineering fundamentals (APIs, system design, scalability) • Experience integrating AI systems into enterprise tools and workflows • Familiarity with automation/orchestration tools and evaluation frameworks • Strong analytical and problem-solving skills with a metrics-driven mindset • Ability to operate with high execution velocity from prototype to production

🏖️ Benefits

• excellent PTO program • great health benefits • casual and friendly environment • remote work • leadership team who truly believes in your growth