Business Analyst

🔥 0 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $50.5k - $71k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💸 Finance

💳 Fintech

🏦 Banking

Finance • Fintech • Banking

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Turn business needs into clear, actionable requirements for teams • Create and maintain product documentation (requirements, workflows, use cases) • Work closely with Product Managers, technical teams, and vendors • Gather requirements and confirm vendor and hardware capabilities • Track vendor requirements, constraints, and timelines that may impact delivery • Evaluate vendor solutions based on performance and business fit • Support hardware launch readiness by aligning processes, systems, and teams • Document setup, configuration, logistics, and deployment needs • Partner with Operations and Hardware teams to prepare for launches and upgrades • Identify risks, gaps, and dependencies across teams and partners • Support issue tracking, root cause analysis, and resolution • Support testing to ensure solutions meet business needs • Assist with the documentation of deployment requirements, including configuration, provisioning, logistics, certification, and support considerations • Partner with Hardware Services and Operations teams to validate readiness for device launches and upgrades, identifying risks and gaps • Assist in coordinating activities for large-scale enterprise rollouts, including pilot planning, phased deployments, and issue tracking • Assist with user acceptance testing (UAT), validation, and post-release reviews to ensure delivered solutions meet defined requirements and business objectives

🎯 Requirements

• 3–5 years of experience in payments or fintech • Understanding of how payment systems work • Experience working with vendors or partners • Experience supporting large projects or rollouts

🏖️ Benefits

• Fuel Your Life program to support physical, financial, social, and emotional well-being • Paid holidays and generous time away policies • No-cost mental health support through Employee Assistance Programs • Living Proof program to recognize your peers’ extra effort with points used for rewards • Eight Employee Resource Groups to foster a collaborative culture • Unparalleled professional growth with training, development, and internal mobility opportunities • Retirement planning and discounted shares with the Employee Stock Purchase Plan