Senior Corporate Counsel – Legal Transactions

Job not on LinkedIn

🕒 May 8

🏄 California, Texas – Remote

infoinfo

💵 $119k - $221k / year

⏰ Full Time

🟠 Senior

⚖️ Legal Counsel / General Counsel

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Logo of Five9

Five9

1001 - 5000 employees

Founded 2001

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

Five9 is a leading provider of cloud contact center software, recognized as a leader in the Gartner Magic Quadrant for CCaaS. The company offers comprehensive tools for automating workflows and enhancing customer engagement through AI-driven solutions. Its platform integrates CRM and UC systems to provide seamless agent and customer experiences across various channels, such as voice, email, chat, and SMS. Five9 empowers businesses to elevate customer satisfaction and drive business results by delivering personalized and efficient customer service solutions.

📋 Description

• Draft, review, and negotiate master services, data processing, partner and reseller, business associate, end user license, service level, and confidentiality agreements • Lead complex deals with mid-market accounts and large global enterprises • Advise Sales, Product, Partner team, Sales Operations, Compliance, Procurement, and Finance on legal and business issues • Address data use, privacy, cybersecurity, AI, and regulatory questions arising in deals • Provide practical solutions that protect Five9 while keeping deals moving • Build and refine contract templates, negotiation playbooks, and FAQs to increase deal velocity • Work on the business-focused Transactions team within Legal and Compliance • Report to the VP, Legal Transactions • Work closely with Sales leadership and help shape AI terms in customer contracts

🎯 Requirements

• Juris Doctor from an accredited law school • Active membership in good standing with at least one U.S. state bar • 7+ years of combined law firm and in-house experience • 4+ years of in-house drafting and negotiating complex technology agreements in a fast sales environment • Experience negotiating SaaS, cloud, and other technology agreements • Experience addressing data privacy issues in commercial contracts • Experience negotiating AI-related contract terms, including data use and training rights, output ownership, and AI regulatory compliance • Experience managing multiple negotiations and projects simultaneously in a fast-paced environment • Strong commercial judgment and ability to balance legal risk against business goals • Excellent drafting and negotiation skills • Ability to turn complex legal and regulatory requirements into clear business guidance • Experience with telecommunications, cybersecurity, and regulatory compliance issues in commercial contracts is a plus • Experience supporting product teams on AI-enabled and data-driven features is a plus • Familiarity with HIPAA, GDPR, SOC 2, CCPA, and CPRA is a plus • Working knowledge of cloud company business processes is a plus • Experience improving contract lifecycle management and legal operations at a high-growth technology company is a plus • Comfort using AI tools for contract drafting, review, and negotiation is a plus

🏖️ Benefits

• Competitive total compensation and a full benefits package • Annual performance bonus • Stock and/or other applicable incentive compensation plans • Health, dental, and vision coverage beginning on the first day of employment • Five9 covers 100% of the employee portion of health, dental, and vision coverage and shares a high portion of dependent cost • Short- and long-term disability • Basic life insurance • 401k savings plan with employer matching • Innovative mental health support platform with therapy, coaching, and self-guided mindfulness resources for covered employees and dependents • Generous employee stock purchase plan • Paid time off • Company-paid holidays • Paid volunteer hours • 12 weeks paid parental leave • Hybrid or remote arrangements considered for the right candidate • Collaborative legal team and team-first, inclusive culture

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