Implementation Manager

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $80k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

Apply Now
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Logo of Flai

Flai

11 - 50 employees

Founded 2022

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

Consulting • Logistics • Artificial Intelligence

Flai is an AI-powered platform for fast, accurate classification and processing of large LiDAR and point-cloud datasets. It provides pre-trained and custom AI classifiers, a modular processing toolkit (40+ processors) to generate raster and vector deliverables, an online 3D viewer, and flexible deployment as a SaaS web app or self-hosted solution. Flai targets UAV/aerial and mobile surveying workflows for industries like forestry, powerline inspection, mining and wide-area mapping to turn unstructured LiDAR into actionable insights with minimal manual effort.

📋 Description

• Own implementation launches end to end, from kickoff through hand-off, across single rooftops and multi-store groups • Travel to dealerships for go-lives, training and post-launch tune-ups • Coordinate DMS and scheduler connections, phone systems and data mapping; troubleshoot with engineering • Configure dealership hours, menus, op codes, routing rules and appointment workflows • Train service advisors, BDC agents, service managers and fixed ops directors for product adoption • Own time-to-live, early adoption and first-30-day results • Hand off healthy live accounts to Customer Success with notes, open items and baseline results • Plan and run phased dealer-group and OEM rollouts while coordinating stakeholders and multiple launches • Follow and improve the implementation playbook • Provide dealership feedback to the product team on integration gaps, workflow edge cases and recurring requests • Work directly with the founding team

🎯 Requirements

• 3+ years launching software in dealerships, ideally service-side: schedulers, DMS, or service lane tools • Knowledge of how a service department runs, from appointment to write-up to repair order, and ability to speak advisors’ language • Comfortable traveling more than 50% of the time, often on short notice, to dealerships across the U.S. • Comfort with integrations, data mapping, configuration and troubleshooting, and ability to work productively with engineers • Ability to keep timelines tight, track every open item and manage several launches at once • Strong training and communication skills • High ownership of launches through adoption and results • Interest in joining an early-stage, evolving company • Required application materials include LinkedIn profile and resume

🏖️ Benefits

• Equity • Travel expenses covered • Full benefits including medical, dental and vision • Flexible PTO • A small, high-trust, fast-moving team that has a good time building something real

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