Associate Education Services Specialist – 12 month contract

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $63.2k - $75k / year

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 36 days.

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Flashpoint Venture Capital

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

💳 Fintech

🤝 B2B

Fintech • B2B • Venture Capital

Flashpoint Venture Capital is a technology investment firm that specializes in providing capital ignition for tech founders at various stages of their journey. They offer venture capital, growth debt, and secondary fund investments, managing approximately $500 million across various funds with a significant portfolio of active investments and successful exits. Their focus is on supporting innovative companies, helping them grow and succeed in the tech industry.

📋 Description

• Record, edit, caption, and publish how-to videos and course lessons to the Flashpoint Education Center and Help Center • Run backend logistics for Flash Talks and Training Workshops from scheduling through published recording • Compile metrics and generate performance reports for Flash Talks and Training Workshops • Produce the monthly Customer Success Briefing and compile its quarterly performance review • Set up one-off customer training webinars and publish recordings to the Help Center or Saleshood • Support live production of FUSE, Flashpoint’s annual user conference, by running backend administration • Monitor and reply to the Education Services community inbox, including registrant questions and unsubscribes • Propose process improvements and contribute to new Education Services initiatives • Collaborate across Customer Success, Marketing, Sales, Product, and Intelligence • Work day to day with a senior Education Services team member who directs and reviews the work • Learn the technology stack and standard operating procedures, including Zoom Webinar, Asana, Wistia, Salesforce, Pardot, ChurnZero, Beamer, Thinkific, Loom, and iMovie • Own the recurring Education Services calendar with senior review before customer-facing content is published

🎯 Requirements

• Recorded, edited, captioned, and published customer-used training video; able to share a sample • Clear customer-facing writing, such as course descriptions, help articles, newsletters, or webinar emails • Experience owning a recurring calendar of customer deliverables across several tools and keeping it on schedule • Experience supporting live virtual events, including registration, run-of-show, recording, follow-up, contingency planning, and handling no-shows • Experience supporting customer-facing education or customer success programs, such as webinars, onboarding, online courses, or help center content • Demonstrated video editing, including captions, with a shareable sample • Clear, concise customer-facing writing • Detail-oriented, organized approach to tracking several projects at once • Comfort learning new software quickly, including webinar platforms, CRM or marketing automation tools, or learning management systems • Comfort with audio and screen recording • Judgment to flag blockers early and know when to ask for help • Ability to work legally in the United States; sponsorship requirements are addressed in the application

🏖️ Benefits

• Company-funded virtual events, including book clubs, happy hours, committees, DIBE discussion group, Donut mixers, and local team member meetups • Gym reimbursements • Expensed lunches • Cultural initiatives and inclusive employee events • Regular one-on-ones with manager • Regular performance reviews • Learning and development opportunities • Guidance through formalized career paths

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