Director, Product Management – Operations

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🏄 California, Colorado, +5 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $200k - $250k / year

⏰ Full Time

🔴 Lead

⚡️ Product Operations

🦅 H1B Visa Sponsor

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Flock Safety

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🔐 Security

💰 $150M Series E on 2022-02

Security • Public Safety • Technology

Flock Safety is a company that focuses on providing advanced technological solutions for public and private safety. They utilize tools such as license plate recognition (LPR), video cameras, audio detection, and automated drones to enhance security for neighborhoods, businesses, schools, and governmental organizations. Their products are designed to deter crime and assist law enforcement in generating leads through evidence collection. Flock Safety operates on a subscription service model, offering maintenance-free, easy-to-deploy infrastructure to improve community safety. Trusted by over 5,000 communities, Flock Safety aims to create safer environments while maintaining transparency and privacy.

📋 Description

• Drive a cohesive end-to-end Operations product vision, strengthening cross-functional decision making, and increasing operational leverage through better workflow design, automation, and practical AI adoption. • Lead a team of Product Managers, guide portfolio-level tradeoffs, and partner closely with Engineering, AI/Data Science, and Applications teams to turn business priorities into measurable outcomes. • Build trusted working relationships with senior stakeholders across Operations and adjacent partner teams. • Establish a clear operating cadence for updates, decisions, and cross-functional alignment. • Complete a structured read-in across Implementation, Delivery, Customer, and Supportability product lanes. • Assess the current permitting workflow end-to-end, including systems, handoffs, and major friction points. • Define a high-level product engagement model with AI/Data Science and Applications teams so intake and prioritization are clear. • Align key stakeholders on permitting pilot strategy, architecture direction, and execution milestones. • Convert first-month workflow findings into a clear plan with scope, owners, dependencies, and success criteria. • Implement a streamlined cross-functional operating rhythm that improves planning quality and communication consistency. • Deliver a meaningful permitting automation milestone, including an end-to-end pilot in at least one jurisdiction. • Establish a repeatable rollout path to expand permitting automation to additional jurisdictions. • Operate as the primary product counterpart for Operations leadership with strong, predictable communication and decision support. • Solidify the Product + AI/Data Science + Applications partnership model for sustained execution. • Publish a forward roadmap of additional operational leverage opportunities across automation, AI, and workflow improvements.

🎯 Requirements

• 8+ years of Product Management experience, including direct management of Product Managers. • Strong track record owning internal tools, operational systems, or technical platform products. • Demonstrated success redesigning workflows or automating processes to improve scale, efficiency, or quality. • Executive stakeholder management skills with the ability to influence and build trust with senior cross-functional partners. • Strong product judgment and decision-making ability in ambiguous, high-dependency environments. • Comfort engaging in architecture-level conversations, system/data flow reasoning, and technical tradeoff discussions. • Ability to grow high-performing PM teams while staying close to product details and execution. • Experience translating operational priorities into clear roadmap decisions in partnership with Engineering. • Ability to lead product partnership with AI/Data Science and Applications teams at a strategic level. • Practical fluency with modern AI and automation approaches, including judgment on when AI is the right solution versus simpler product or process changes.

🏖️ Benefits

• Flexible PTO: We offer non-accrual PTO, plus 11 company holidays. • Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. • Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. • Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. • Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. • Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support. • Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. • ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. • WFH Stipend: $150 per month to cover the costs of working from home. • Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more. • Home Office Stipend: A one-time $750 to help you create your dream office.