Senior Salesforce Technical Business Analyst

🕒 May 13

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Flosum

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤝 B2B

☁️ SaaS

B2B • Software • SaaS

Flosum is an all-around solution built for Salesforce, focusing on enhancing DevOps, backup, and archive capabilities, as well as ensuring security orchestration. Trusted by Fortune 1000 companies, Flosum streamlines Salesforce development processes, automates security measures, and significantly reduces deployment times while maintaining data integrity. With its Salesforce-native tools, Flosum fosters collaboration and efficiency for organizations looking to optimize their investments in Salesforce.

📋 Description

• The OpportunityFlosum is looking for a visionary Senior Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. • This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. • We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. • Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for. • Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management. • Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary. • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. • Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions. • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. • Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. • Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.

🎯 Requirements

• We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms. • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. • You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. • Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. • Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. • Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day. • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. • You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company. • You have worked at the intersection of DevOps and security/compliance in regulated industries. • You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics. • You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce. • You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.

🏖️ Benefits

• Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem. • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. • Competitive base salary + performance bonus • Equity participation • Comprehensive benefits (health, dental, vision, 401k) • Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements • If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.