Benefit Navigator

Job not on LinkedIn

🔥 12 hours ago

⚜️ Louisiana – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Franciscan Missionaries of Our Lady Health System

Franciscan Missionaries of Our Lady Health System

10,000+ employees

Founded 1911

🏥 Healthcare

🤝 Non-profit

🌍 Social Impact

Healthcare • Non-profit • Social Impact

Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems in Louisiana, serving over half of the state's population and the largest metropolitan area in Mississippi. This non-profit, Catholic organization offers a comprehensive range of healthcare services through its network of hospitals, clinics, and physicians, focusing on quality patient care, community health, and education. Headquartered in Baton Rouge, Louisiana, the mission of the organization is to provide excellence in health services and to care for the sick across Louisiana and Mississippi.

📋 Description

• Serve as a trusted resource for team members experiencing life events by providing guidance regarding benefit programs, leave options, and available resources • Advise team members on eligibility requirements, enrollment actions, required documentation, and applicable timelines • Educate team members on the impact of leave on benefits, payroll deductions, arrears, and return-to-work requirements • Manage and resolve routine and moderately complex benefits and leave inquiries • Collaborate with Benefits Analysts, Leave Specialists, and other subject matter experts • Maintain thorough, accurate, and compliant case documentation in designated systems • Prepare and deliver clear, empathetic communications • Interpret and explain benefit and leave policies, eligibility provisions, and program requirements • Guide team members and leaders to systems, tools, self-service capabilities, job aids, FAQs, and educational materials • Assist in developing and maintaining job aids, FAQs, reference materials, and educational content • Deliver foundational education on benefits administration and leave procedures • Partner with askHR, Benefits, Leave Administration, Employee Health, Payroll, and external vendors • Contribute to process improvement initiatives and cross-functional projects

🎯 Requirements

• 3 years of HR, Benefits, Leave and Customer Service experience • Bachelor's Degree required

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