Franciscan Missionaries of Our Lady Health System
10,000+ employees
Founded 1911
🤝 Non-profit
🌍 Social Impact
Healthcare • Non-profit • Social Impact
Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems in Louisiana, serving over half of the state's population and the largest metropolitan area in Mississippi. This non-profit, Catholic organization offers a comprehensive range of healthcare services through its network of hospitals, clinics, and physicians, focusing on quality patient care, community health, and education. Headquartered in Baton Rouge, Louisiana, the mission of the organization is to provide excellence in health services and to care for the sick across Louisiana and Mississippi.
Patient Access Representative – Patient Scheduling
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Franciscan Missionaries of Our Lady Health System
10,000+ employees
Founded 1911
🤝 Non-profit
🌍 Social Impact
Healthcare • Non-profit • Social Impact
Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems in Louisiana, serving over half of the state's population and the largest metropolitan area in Mississippi. This non-profit, Catholic organization offers a comprehensive range of healthcare services through its network of hospitals, clinics, and physicians, focusing on quality patient care, community health, and education. Headquartered in Baton Rouge, Louisiana, the mission of the organization is to provide excellence in health services and to care for the sick across Louisiana and Mississippi.
📋 Description
• Accurately and efficiently registers patients in Epic. • Monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class. • Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. • Assists patients with access to government and community resources to enhance their access to health care services. • Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner. • Facilitates the patient's access to information including but not limited to MyChart access. • Accurately updates patient records as needed. • Accurately enters patient charges as necessary.
🎯 Requirements
• 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience. • High School Diploma or Equivalent • Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
🏖️ Benefits
• Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision.
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