Analyst – Device Intake & Governance

Job not on LinkedIn

🔥 6 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $99.1k - $166.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎲 Risk

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Ford Motor Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1903

📦 Logistics

💼 Consulting

📣 Marketing

💰 Post-IPO Debt on 2023-08

Logistics • Consulting • Marketing

Ford Motor Company is a globally renowned automotive company based in the United States, established by Henry Ford. The company is committed to building a better world where every individual has the freedom to move and follow their dreams. Ford is dedicated to innovation, with a focus on services, experiences, and software alongside its traditional vehicle manufacturing. The company is actively involved in sustainability initiatives and aims to meet ambitious environmental targets. Ford values service, community impact, and strives to combine business success with social and environmental responsibility. With a rich history of over 121 years, Ford continues to adapt and lead in the evolving automotive landscape.

📋 Description

• Receive, log, and acknowledge incoming requests through standardized intake forms, portals, ServiceNow, or dedicated email • Create concise request summaries covering objectives, scope, stakeholders, and initial requirements • Follow up with requesters to complete or clarify intake forms • Build and maintain catalogued service offerings in the Network space • Establish AAA Wired MAB and 802.1x enforcement policy and guidelines • Develop and maintain tools and dashboards to improve customer experience • Categorize requests and assess urgency and potential impact • Conduct preliminary assessment and prioritization with stakeholders, requesters, and site owners • Route requests to appropriate downstream teams including Network Engineering, Architecture, Security, Operations, and MFG IT • Facilitate handoffs and coordinate meetings for complex projects • Track requests until formally accepted by downstream teams • Provide status updates and act as an initial-phase liaison • Gather feedback to support continuous improvement • Manage and maintain intake systems and platforms • Identify process gaps and improvements

🎯 Requirements

• Bachelor's degree in Business, Information Technology, or a related field, or equivalent relevant experience • Experience with ticketing/intake systems such as JIRA or ServiceNow • Strong written and verbal communication skills • Excellent organizational skills with the ability to manage multiple requests and priorities simultaneously • Demonstrated attention to detail and follow-through • Scripting or programming skills, such as Python, for network automation • Experience in a connectivity, telecom, wireless, MFG or IoT environment preferred • Prior experience in a business analysis or coordination role preferred • Ability to work effectively with both technical and non-technical stakeholders preferred • Candidates must be legally authorized to work in the United States • Visa sponsorship is not available

🏖️ Benefits

• Immediate medical, dental, vision, and prescription drug coverage • Paid parental leave • New parent ramp-up programs • Subsidized back-up child care • Family building benefits including adoption and surrogacy expense reimbursement and fertility treatments • Vehicle discount program for employees and family members • Management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • Generous vacation time • Sick/personal time • Paid holidays, including between Christmas Eve and New Year’s Day

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