Auto Claims Adjuster

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🌪️ Oklahoma, Texas – Remote

🌪️ Oklahoma – Remote 🤠 Texas – Remote

💵 $92.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

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Ford Motor Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1903

🚗 Transport

💰 Post-IPO Debt on 2023-08

Transport • Manufacturing • Sustainability

Ford Motor Company is a globally renowned automotive company based in the United States, established by Henry Ford. The company is committed to building a better world where every individual has the freedom to move and follow their dreams. Ford is dedicated to innovation, with a focus on services, experiences, and software alongside its traditional vehicle manufacturing. The company is actively involved in sustainability initiatives and aims to meet ambitious environmental targets. Ford values service, community impact, and strives to combine business success with social and environmental responsibility. With a rich history of over 121 years, Ford continues to adapt and lead in the evolving automotive landscape.

📋 Description

• We are seeking an experienced and dynamic Catastrophe Claims Adjuster & Field Service Manager to join our team in the Lubbock, TX or Amarillo, TX area. • This position will handle West Texas, Oklahoma and potentially New Mexico. • This is a highly field-intensive position where you will represent Ford and its various departments. • You will manage complex physical damage claims and respond to catastrophic events, requiring extensive travel. • Manage complex insurance claims in a key-pointed area, work independently, schedule appointments for vehicle inspections, and travel throughout your key-point territory. • Conduct thorough coverage investigations, including fire, theft, false pretense claims, and coverage decisions for floor-planned units. • Prepare accurate damage estimates using computerized estimating systems (e.g., Mitchell Connect) to establish the cost of repairs. • Lead subrogation investigations, salvage disposal, and fraud investigations. • Perform loss prevention reviews and provide essential dealer training activities. • Remain on-call for CAT/Storm losses and be prepared for extensive travel away from home for extended periods of time. Interested candidates must be willing to travel overnight as required and the travel can be as much as 50-70% particularly during CAT (storm) season.

🎯 Requirements

• High School Diploma or GED. • Two or more years of experience in claims adjusting and estimating. • At least one year of experience with computerized estimating systems (such as Mitchell Connect or CCC One) and knowledge of vehicle repair processes and procedures. • At least one year of experience with Microsoft Office and strong computer skills. • Adjuster license in home state or designated home state or the ability to test within the first 90 days. • Ability to travel 50-70% overnight, often with short notice, including extended periods during catastrophe events. • Bachelor’s or master’s degree (even better). • Catastrophe loss adjusting and travel experience with a major retail insurance carrier (e.g., State Farm, Farmers, Allstate, USAA, Geico) (even better). • One or more state insurance adjuster and/or appraiser licenses (Texas License preferred) (even better). • Technical/mechanical background (passion for mechanical restoration/repair) (even better). • I-CAR Gold or Platinum Certifications (even better). • Knowledge of vehicle repair processes and procedures (even better). • Ability to independently plan, organize, re-organize, prioritize, and problem-solve (even better). • Excellent written and verbal communication skills (even better). • Excellent dealer/customer service skills (even better). • Bilingual (English/Spanish) (even better). • 3+ years of claims adjusting and estimating experience (even better).

🏖️ Benefits

• Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time.