Director of Product, Commercial Payment Experience

Job not on LinkedIn

🔥 15 hours ago

🚗 Michigan – Remote

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⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Ford Motor Company

Ford Motor Company

10,000+ employees

Founded 1903

📦 Logistics

💼 Consulting

📣 Marketing

💰 Post-IPO Debt on 2023-08

Logistics • Consulting • Marketing

Ford Motor Company is a globally renowned automotive company based in the United States, established by Henry Ford. The company is committed to building a better world where every individual has the freedom to move and follow their dreams. Ford is dedicated to innovation, with a focus on services, experiences, and software alongside its traditional vehicle manufacturing. The company is actively involved in sustainability initiatives and aims to meet ambitious environmental targets. Ford values service, community impact, and strives to combine business success with social and environmental responsibility. With a rich history of over 121 years, Ford continues to adapt and lead in the evolving automotive landscape.

📋 Description

• Lead product strategy and delivery for digital payment, billing, and account self-servicing products and features for Ford Pro FinSimple commercial customers within fordpro.com • Lead a team of Product Managers • Own the future vision and roadmap of the product area • Define long-term product vision and strategy aligned with company objectives • Develop and maintain roadmaps for multiple products and prioritize features • Identify growth and improvement opportunities, develop business cases, secure executive buy-in, and launch initiatives • Gather, analyze, and translate stakeholder requirements into product specifications • Lead internal and outsourced teams across global regions • Use data-driven analysis to size customer and business impact and drive initiatives hands-on • Champion requirements, product specifications, PRDs, use cases, and customer research • Mature product management practices and foster innovation, data-driven decision-making, and customer-centricity • Identify staffing and budgeting needs and attract talent • Provide feedback and coaching to team members • Collaborate with engineering teams on technical feasibility and implementation • Identify, mitigate, plan for, and escalate issues • Communicate product visions, roadmaps, and updates to senior leadership and stakeholders • Create PRDs, business case documents, strategy documents, KPIs, OKRs, features, user stories, metrics, and acceptance criteria • Prioritize work into release planning • Participate in standups, iteration planning, product demos, and retrospectives • Improve team processes and efficiency

🎯 Requirements

• Master’s degree or combination of experience and education • MBA preferred • 10+ years of experience as a Product Manager • Proven track record delivering impactful complex platform products • Deep expertise in commercial financial and banking products, direct and indirect lending, payment and billing platforms, industry trends, and competitive landscape in fleet management • Deep expertise in product roadmaps, customer journey analytics, and GTM product strategies • Strong knowledge of fleet management services leveraging connected vehicle data • Ability to secure executive buy-in and influence teams • Exceptional storytelling skills • Expertise in technical platforms, APIs, cloud services, and technical products, or experience leading engineering teams that built cloud services or custom software platform solutions as a Product leader • Comfort developing technology points of view and holding architectural discussions using current technology tools and services • Proficiency with technology systems, system design, APIs, non-functional requirements, data, big data, data management, and architectural patterns • ML/AI experience preferred • Excellent communication, interpersonal, and presentation skills • Experience with platform products and growing enterprise adoption • Experience with AgileSAFE methods and Scrum • Strong analytical and problem-solving skills • Ability to break down complex tasks and requirements into manageable tasks • Ability to deliver high-impact outcomes, make trade-offs, and prioritize for maximum business impact • Must be legally authorized to work in the United States • Visa sponsorship is not available

🏖️ Benefits

• Generous PTO • Retirement, savings and stock investment plans • Incentive compensation • Immediate medical, dental, and prescription drug coverage • Flexible family care • Parental leave • New parent ramp-up programs • Subsidized back-up childcare • Vehicle management leases program • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • Paid time off and the option to purchase additional vacation time • Professional and personal growth and recognition opportunities

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