Market Area Coordinator

🔥 0 minutes ago

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

💵 $65.1k - $166.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Ford Motor Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1903

📦 Logistics

💼 Consulting

📣 Marketing

💰 Post-IPO Debt on 2023-08

Logistics • Consulting • Marketing

Ford Motor Company is a globally renowned automotive company based in the United States, established by Henry Ford. The company is committed to building a better world where every individual has the freedom to move and follow their dreams. Ford is dedicated to innovation, with a focus on services, experiences, and software alongside its traditional vehicle manufacturing. The company is actively involved in sustainability initiatives and aims to meet ambitious environmental targets. Ford values service, community impact, and strives to combine business success with social and environmental responsibility. With a rich history of over 121 years, Ford continues to adapt and lead in the evolving automotive landscape.

📋 Description

• Serve as the strategic market leader and primary connection point between Ford strategy, MarketSource execution, market intelligence, and dealer outcomes • Translate Ford technician workforce priorities into a coordinated market strategy • Establish priorities for the TCS team and allocate resources based on dealer need and opportunity • Provide strategic oversight and governance for six TCS resources • Own market-level technician workforce priorities and strategic objectives • Identify high-risk and high-opportunity dealerships • Analyze workforce gaps, retention challenges, recruiting needs, training requirements, and technician capacity • Establish TCS priorities and market engagement strategies • Develop and maintain a market-level view of technician supply, demand, retention, pipeline, capacity, and readiness • Translate market intelligence into actionable recommendations for Ford and MarketSource leadership • Manage, direct, coach, and govern TCS resources • Balance TCS workloads and assign resources to dealer opportunities • Review dealer assessments, engagement strategies, and action plans • Monitor execution and performance objectives, escalating performance or resource issues • Serve as the primary connection point with Ford Regional Teams, dealer leadership, training and education partners, New Ford Tech, technical schools and colleges, and other stakeholders • Escalate and coordinate solutions for complex dealer workforce challenges • Establish market performance targets and monitor technician retention, placements, pipeline development, training, capacity, service operations impact, program adoption, dealer satisfaction, productivity, cost per dealer, and ROI • Identify performance gaps and implement corrective actions • Aggregate dealer intelligence, identify trends and successful practices, recommend improvements, optimize resource allocation, and support continuous improvement of the TPS operating model

🎯 Requirements

• Associate degree required • 2–5+ years of professional experience in an automotive or manufacturing environment • Ability and willingness to travel frequently, approximately 65%, including overnight and out-of-state travel • Strong understanding of dealership Parts and Service operations, technician productivity, and service capacity • Experience in project or program management and business planning • Ability to work independently, prioritize effectively, follow through, and solve problems quickly • Willingness to relocate now or in the future • Valid, unrestricted driver’s license • Bachelor’s degree preferred • Experience in automotive service and support preferred • Proficiency in Microsoft Office, Teams, and SharePoint preferred • Familiarity with Ford systems, including PTS and STARS, preferred • Must be legally authorized to work in the United States • Visa sponsorship is not available

🏖️ Benefits

• Immediate medical, dental, vision, and prescription drug coverage • Paid parental leave and new parent ramp-up programs • Subsidized back-up child care • Family building benefits, including adoption and surrogacy expense reimbursement and fertility treatments • Vehicle discount program for employees and family members • Management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • Generous vacation time • Sick/personal time • Paid holidays, including between Christmas Eve and New Year’s Day