Senior Facility Coordinator

Job not on LinkedIn

🕒 July 23

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Support one or more customers as their primary contact in the Managed Services department • Promptly address and resolve customer issues or concerns • Build and maintain strong customer relationships • Anticipate customer needs and proactively address potential issues • Track customer usage and satisfaction metrics • Share best practices with customers and providers on ServiceChannel applications • Identify and report system issues to the Development Team • Review work order requests for cost-saving opportunities related to asset or equipment repairs • Assist with customer-facing initiatives and special projects • Monitor emergency work orders to ensure timely communication and resolution • Conduct quarterly business review presentations with customers • Conduct regular operations meetings with customers to review ongoing activities and concerns • Collaborate with cross-functional teams on internal and external initiatives

🎯 Requirements

• 3-5 years in facilities work order management (Restaurant, Hospitality, Medical/Veterinary, or Retail) • Strong knowledge of facilities management and customer success best practices • Proven track record of managing customer relationships and ensuring high satisfaction • Proficiency in Microsoft Excel and PowerPoint • Excellent verbal and written English skills; ability to understand and respond to instructions and feedback clearly • Proven ability to build and maintain positive relationships with customers, providers, and team members • Ability to address customer issues promptly with compassion and effective resolution • High level of accuracy and detail orientation • Ability to review and analyze data for cost-saving opportunities and process improvements • Coachable and responsive to feedback; open to updating processes • Ability to work independently from home with a strong record of attendance and punctuality • Exceptional organizational and time management abilities • Ability to handle special projects and emergencies; flexible schedule, with occasional evening or weekend coverage • Comfortable being on camera for remote meetings • Bachelor's degree in business administration, facilities management, customer service, or a related field • Proficiency in facilities management software (e.g., ServiceChannel) and customer relationship management (CRM) tools (Salesforce/Gainsight) preferred

🏖️ Benefits

• Medical, dental, and vision insurance • Life insurance • 401(k) with match • Flexible time-off policy • Paid parental leave • Long-term disability insurance • Health Savings Account (HSA) • Healthy work/life balance • Ability to work independently from home • Occasional evening or weekend coverage flexibility