Trade Specialist

Job not on LinkedIn

🔥 3 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Fortive

Fortive

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Enhance the SC Managed program and evolve ServiceChannel’s Facility Management as a Service offering • Specialize in one or more trades such as HVAC/R, electrical, plumbing, or general maintenance • Provide facilities support to clients in convenience store/fuel, grocery/supermarket, restaurant, and retail sectors • Develop the SCM Solution and take ownership of provider and client success through the SCM Trade Specialist solution • Use ServiceChannel software tools and established process flows to provide trade repair expertise • Review proposals within areas of trade expertise for accuracy and compliance with submission SLAs • Evaluate labor hours, parts, and material markups to support transparent client pricing • Compare problem descriptions with provider diagnoses and recommended scopes of work • Collaborate with internal teams during RFPs, client meetings, and presentations • Evaluate complicated work tasks for clients with multiple locations • Review work exceeding normal repairs or established NTEs and provide timely approvals • Update and document work order information throughout the work order lifecycle • Learn and apply standard operating procedures and identify process improvements • Present the trade specialist team’s value to clients during regular business reviews • Attend client or provider meetings as needed for trade expertise • Adapt between strategic planning and hands-on tasks according to daily team needs

🎯 Requirements

• 5+ years of experience in HVAC/R, plumbing, electrical, general contracting/handyman services, painting, flooring, or roofing for commercial spaces • Experience serving commercial spaces such as grocery stores, restaurants, and retail outlets • Proficient in building relationships with diverse teams, clients, and providers • Excellent verbal and written communication skills • Proven data analysis and presentation abilities, including for executive-level audiences • Strong prioritization and multitasking capabilities • Experience or readiness to create and deliver presentations alongside Facility Coordinators • Background in Customer Service • Strong attention to detail • Innovative and resourceful mindset • Proficient in Microsoft Office Suite and SaaS platforms • Experience and/or familiarity with ServiceChannel preferred • Facility Management Services or IFM experience preferred • Trade certifications a plus

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • LTD insurance • HSA • 401(k) retirement plan with match • Flexible time-off policy • Paid parental leave • Healthy work/life balance • Employee development resources • Continuous learning and growth opportunities

Apply Now

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