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Trade Specialist

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đŸ”„ 0 minutes ago

đŸ‡ș🇾 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Fortive

Fortive

10,000+ employees

Founded 2016

đŸ„ Healthcare

🏭 Manufacturing

📩 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare ‱ Manufacturing ‱ Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

‱ Develop the SC Managed Solution by taking ownership of provider and client success ‱ Use ServiceChannel software tools and established process flows to provide trade repair expertise to managed clients ‱ Review proposals within the trade area for accuracy, repair alignment, and SLA compliance ‱ Evaluate labor hours, parts, and material markups to support transparent client pricing ‱ Compare problem descriptions with provider diagnoses and recommended scopes of work ‱ Collaborate with internal teams during RFPs to answer questions accurately ‱ Evaluate complex work tasks for clients with multiple locations ‱ Review work exceeding normal repairs or established NTEs and provide timely approvals ‱ Update and document work order information throughout the work order lifecycle ‱ Collaborate with internal teams during client meetings and presentations ‱ Learn, apply, and improve standard operating procedures ‱ Present the trade specialist team's value during regular business reviews ‱ Attend client or provider meetings as needed for trade expertise

🎯 Requirements

‱ 5+ years of experience in HVAC/R, plumbing, electrical, general contracting/handyman services, painting, flooring, or roofing for commercial spaces ‱ Ability to build relationships with diverse teams, clients, and providers ‱ Excellent verbal and written communication skills ‱ Data analysis and presentation abilities, including for executive audiences ‱ Prioritization and multitasking capabilities ‱ Experience or readiness to create and deliver presentations alongside Facility Coordinators ‱ Customer service background ‱ Strong attention to detail ‱ Innovative and resourceful mindset ‱ Proficiency in Microsoft Office Suite and SaaS platforms ‱ Experience or familiarity with ServiceChannel preferred ‱ Facility Management Services or IFM experience preferred ‱ Trade certifications are a plus

đŸ–ïž Benefits

‱ Medical, dental, and vision insurance ‱ Life insurance ‱ 401(k) with match ‱ Flexible time-off policy ‱ Paid parental leave ‱ Long-term disability insurance ‱ HSA ‱ Healthy work/life balance ‱ Employee development resources ‱ Reasonable accommodations for applicants with disabilities

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