Manager – R&D Operations

🔥 13 hours ago

🌵 Arizona, Connecticut, +6 more states – Remote

🌵 Arizona – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote ❄️ Minnesota – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍑 Georgia – Remote

💵 $140k - $170k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

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Fortra

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

💰 Private equity on 2021-06

Cybersecurity • SaaS • B2B

Fortra is a cybersecurity company that provides data-centric security solutions to help organizations discover, classify, and protect sensitive data across endpoints, networks, and cloud environments. Its product portfolio includes cloud data protection, data classification, data loss prevention, brand protection (domain monitoring, phishing protection, social media monitoring, dark web monitoring), offensive security and penetration-testing tools, secure file transfer, managed security and compliance services, and solutions to support safe AI adoption. Fortra primarily serves enterprise and B2B customers across regulated industries to reduce exposure risk, prevent breaches, and strengthen cyber posture.

📋 Description

• Own the operating system for SDX Product, Engineering, and Cloud Operations • Drive predictable delivery, reliability, compliance, and unit economics • Standardize processes, tooling, and reporting • Provide operational support to the Business Unit General Manager • Design and run the operating cadence, including OKRs, MBRs/QBRs, roadmap health, and RAID • Lead cross-functional program delivery for platform, cloud, and AI initiatives • Establish SRE practices, including SLO/SLI tracking, incident command, PIRs, and runbooks • Build follow-the-sun on-call and after-hours response coverage • Standardize ticketing in Jira, including intake, SLAs, routing, escalation, and product-wide flow • Drive and manage compliance and certification initiatives such as SOC 2, ISO 27001, TX-RAMP, and FedRAMP • Stand up executive-ready dashboards and publish DORA, SLO, ticket, and COGS-per-tenant metrics • Partner with Product Security and DevSecOps to implement controls and secure SDLC tooling • Improve customer transparency through status pages, upgrade notices, knowledge base, and self-service • Prioritize Cloud/SRE backlog, automate monitoring and agent deployment, and maintain environment hygiene • Support the BU GM with operating plans, QBR packs, forecasts, and vendor SOWs • Manage vendors and partners, including cloud programs and funding opportunities • Coach teams on process adoption and deliver training and change management

🎯 Requirements

• 7–10+ years in product/engineering operations, program management, or PMO leadership • Proven delivery across cloud platforms (AWS/Azure) and modern product development (Scrum/Kanban) • Hands-on experience with Jira/Confluence, observability stacks, and BI tools (e.g., PowerBI) • Incident management experience • Comfortable defining SLOs and running PIRs • Familiarity with security and compliance frameworks (e.g., SOC 2, ISO 27001) • Clear communicator • Strong stakeholder management across executives and technical teams • Full-time, exempt employee status

🏖️ Benefits

• Competitive benefits and salaries • Personal and professional development opportunities • Flexibility • Health, dental, and vision coverage as of hire • Immediate enrollment in 401(k), HSA, and FSA plans • Flexible PTO policy • Tuition and personal enrichment reimbursement • Option to enroll in ID Theft Protection Program • Holistic wellbeing perks • Full-time exempt employee benefits package

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