Loss Mitigation Intake Document Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Freedom Mortgage

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💸 Finance

🏠 Real Estate

👥 B2C

💰 $500M Debt Financing - Freedom Mortgage on 2025-08

Finance • Real Estate • B2C

Freedom Mortgage is a U. S. -based residential mortgage lender and servicer that provides home loan products and related services to consumers. The company offers purchase and refinance mortgages (VA, FHA, USDA, and conventional), HELOCs, fixed- and adjustable-rate terms, cash-out and streamline refinances, online account management and payment tools, and customer support including loan advisors. Freedom Mortgage focuses on consumer (B2C) mortgage origination and servicing for homebuyers and homeowners.

📋 Description

• Review all incoming documents received from borrowers • Notate the system of record with documents received and still needed • Upload borrower documentation into Tempo and the electronic document repository (EDMS) • Issue letters advising borrowers which items are still needed for underwriting • Communicate with Underwriting, Mediations, Litigation, Foreclosure, and SPOC teams about file statuses • Review files with pending foreclosure sale dates for underwriting readiness • Review daily reports for accuracy and completion • Respond professionally and accurately to daily emails and Comtags • Track, sort, and open incoming emails and faxes from borrowers, authorized third parties, and law firms • Digitally combine packages and check images for quality and accuracy • Identify correct borrower loan numbers and cross-reference borrower information in LoanServ and Account Connect • Categorize and index document images in the EDMS database • Create CIT flags in LoanServ to notify the responsible business unit of document uploads • Assist with document disposition processes • Perform other related duties as assigned

🎯 Requirements

• 1-2 years experience as LM Document Specialist I is required, or one year related experience and/or training • Some College/Associates Degree or equivalent from two-year college or technical school preferred • Equivalent combination of education and experience • Proficient in Excel and Adobe Acrobat • Knowledge of various file formats • Familiarity with mortgage documents strongly preferred • Familiarity with financial documents • Experience with processing • Ability to read business journals, financial reports, and legal documents • Ability to present information and respond to questions from administrators, managers, employees, customers, and/or the general public • Ability to perform basic arithmetic operations • Ability to apply common sense understanding and carry out written, oral, or diagrammed instructions • Ability to handle problems involving several concrete variables in standardized situations • Regular and substantial contact with others regarding file status and documentation • Ability to handle sensitive and/or confidential information • Basic interpersonal skills and tact • Maintain regular and punctual attendance • Ability to sit frequently and occasionally stand, walk, use hands, reach, and lift/move up to 25 pounds