Product Delivery Lead

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🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of FreedomPay

FreedomPay

201 - 500 employees

💼 Consulting

🏥 Healthcare

🏨 Hospitality

💰 Private Equity Round on 2018-10

Consulting • Healthcare • Hospitality

FreedomPay is a leading data-driven commerce platform that simplifies complex payment environments for merchants. With a history of innovation since 2000, FreedomPay offers payment solutions that include mobile payments, cashless solutions, and advanced analytics. Validated by the PCI Security Standards Council, the platform provides unmatched security through Point-to-Point Encryption (P2PE) and features like EMV, Tokenization, and Contactless capabilities. Trusted by global leaders in sectors such as retail, hospitality, gaming, education, healthcare, and financial services, FreedomPay aims to enhance customer interactions and streamline payment processing. It operates from offices in Philadelphia, Las Vegas, and London, promoting a future of faster, simpler, safer, and smarter commerce.

📋 Description

• Drive programs and projects from planning and scope definition through testing, release, iteration, and go-to-market across all lifecycle phases • Own delivery plans and track deliverables for on-time, on-scope, and on-budget delivery • Serve as the single point of contact for software development, system and infrastructure integrations, certifications, quality assurance, and production deployment • Identify, track, and eliminate team impediments and process bottlenecks • Resolve and escalate cross-team issues and blockers before they affect schedules • Coordinate across engineering, product management, design, security, network, and business stakeholders • Align resources with delivery plans in collaboration with delivery leads and engineering managers • Work with clients, including C-level stakeholders, to define scope and requirements • Manage relationships with clients, partners, integrators, vendors, and internal teams • Establish communication plans and provide frequent stakeholder updates • Partner with project managers, delivery managers, scrum masters, and senior leaders on resource allocation, prioritization, refinement, and scheduling • Recommend internal process, policy, and quality improvements • Foster teamwork, collaboration, and proactive communication

🎯 Requirements

• Bachelor's degree or higher in Computer Science, Management, MIS, Engineering or a related discipline • 3-5+ years delivering software development and related IT projects across multi-faceted teams • Demonstrated experience managing multiple concurrent work streams across a program or major clients • Experience working with both enterprise-level clients and fast-moving agile projects • Experience interfacing with external and internal stakeholders, SMEs and C-level personnel • Experience translating business processes, architecture discussions and requirements into clear deliverables • Eagerness to learn the details of the platform, infrastructure, and services provided, technically and from a merchant’s perspective • Strong leadership, decision-making and problem-solving skills • Well organized, detail oriented and hands on • Ability to turn client issues and requests into clear deliverables and well-structured plans • Comfortable in a fast-paced, entrepreneurial environment • Experience within the payments and/or financial services industry a plus • Experience with hands-on coding a plus

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