Digital Product Lead

Job not on LinkedIn

🔥 13 hours ago

🏄 California, District of Columbia, +3 more states – Remote

🏄 California – Remote 🏛️ District of Columbia – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $110 / hour

⏳ Contract/Temporary

🟠 Senior

✅ Product Manager

👻 Ghost score 0%

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Friends From The City

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Friends From The City is a modern digital agency that focuses on creating impactful and inclusive technology solutions, primarily for government clients. They specialize in modernizing government systems with user-friendly designs and ensuring that all technology developed is accessible to everyone. Their services include content strategy, human-centered design, product design, and both front and backend engineering. Friends From The City is dedicated to transforming complex concepts into clear communication and building intuitive, secure systems. Their work also emphasizes ethical innovation and supporting historically underrepresented groups, striving towards equity as a service and improving public sector technology. They pride themselves on a client-centric approach, emphasizing strong relationships, transparency, and a culture of continuous learning and inclusivity.

📋 Description

• Guide the strategy, design, and delivery of modern public health digital services • Own and communicate the product vision, roadmap, priorities, and measurable outcomes • Translate public health, policy, operational, and user needs into actionable product requirements • Lead discovery, prototyping, testing, and iterative product delivery • Work with UX researchers and designers to create accessible, customer-centered experiences • Partner with architects and engineers on technically feasible and scalable product decisions • Define acceptance criteria and prioritize features, defects, technical work, and usability improvements • Use analytics, research findings, support data, and other evidence to guide product decisions • Coordinate stakeholders across program, technical, security, privacy, data, and operational teams • Guide products through governance, release, adoption, and continuous improvement • Ensure product decisions support Section 508 accessibility, privacy, security, and applicable government requirements • Bridge program stakeholders, end users, designers, researchers, and technical teams

🎯 Requirements

• 5+ years of experience in digital product management, product ownership, service design, or related digital delivery roles • Experience leading cross-functional teams of engineers, designers, researchers, analysts, and subject-matter experts • Experience with Health IT, public health systems, healthcare technology, or equivalent complex regulated digital services • Strong understanding of user-centered and human-centered design practices • Experience translating complex business or program requirements into product capabilities, user stories, and acceptance criteria • Experience managing product roadmaps, backlogs, releases, dependencies, and competing priorities • Experience using qualitative and quantitative evidence to make product decisions • Ability to communicate technical concepts and tradeoffs to nontechnical stakeholders • Understanding of accessibility, privacy, security, and data considerations in digital product delivery • Experience working iteratively with prototypes and production software rather than relying solely on static requirements • Bachelor’s degree in product management, public health, health informatics, information systems, design, business, technology, or a related discipline, or equivalent professional experience • Health IT, public health technology, healthcare digital services, or equivalent experience working with complex regulated systems strongly preferred • Nice-to-have experience includes CDC, HHS, federal health programs, public health surveillance, FHIR, HL7, legacy government systems, USWDS, Section 508/WCAG, CMS-driven products, product analytics, experimentation, usability testing, Agile/Lean delivery, federal digital-service practices, security, privacy, records management, and data governance

🏖️ Benefits

• This is a 1099 independent contractor position and is not eligible for employee benefits, including health insurance, paid time off, or employer-sponsored retirement benefits. • Approximately 36 hours/week for a consistent 9-month engagement. • Candidate Handbook information about the hiring process and expectations.