Catastrophe Field Adjuster – North Florida Territory

🕒 April 10

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Frontline Insurance

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

👥 B2C

💸 Finance

B2C • Finance

<Frontline Insurance> Frontline Insurance is a consumer-focused home and property insurance provider offering personalized, state-specific coverage and home protection solutions across southeastern U. S. markets. The company emphasizes agent distribution, claims support, emergency services, and customer-facing digital tools (agent/customer logins, claims upload, payments), positioning itself as a partner for homeowners managing the health and risk of their properties.

📋 Description

• Handle the adjusting of the entire claim without the involvement of a Desk Adjuster. • This will include collecting and reviewing all loss related facts, performing an analysis under the terms of the insurance policy to make a coverage decision, and issuing a payment within the applicable authority level. • Contact insured(s) to schedule inspection of damaged property, travel to affected property, and conduct such inspections in a timely manner. • Photograph, sketch and scope all damages. • Compose claims correspondence. • Keep insured(s) informed on the claims investigation. • Determine the method and extent of investigation for each claim. • Make assignment to outside experts or investigators when appropriate. • Review and analyze all investigative and claim material to determine the facts of the loss. • Interview insured(s) and witnesses to obtain loss facts (recorded & non-recorded interviews as necessary). • Document all investigative actions in the claim file. • Analyze the policy to determine the coverage for the loss. • Evaluate coverage and make a coverage recommendation on each claim. • Determine the total value of the claim. • Request and disburse claim checks/payments within authority level. • Make payment recommendation(s) for amounts above authority level Respond to all questions in a timely manner. • Utilize several software programs throughout the day to determine the parameters of the loss Collaborate with team members and stakeholders to resolve various claims related issues as they arise. • Maintain compliance with quality standards and state regulations. • Assist with catastrophe operations as required, including, but not limited to working extra hours during major events or deploying to affected areas to help policyholders.

🎯 Requirements

• A four year college degree is preferred along with prior insurance experience with an insurance carrier or agency.

🏖️ Benefits

• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). • Financial Security: 401k Retirement Plan with a generous match. • Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members. • Company Vehicle