Operations Program Manager

🔥 0 minutes ago

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 12%

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Logo of FTC Solar, Inc

FTC Solar, Inc

51 - 200 employees

Founded 2017

⚡ Energy

🔧 Hardware

☁️ SaaS

💰 $14.3M Post-IPO Debt - FTC Solar on 2025-07

Energy • Hardware • SaaS

FTC Solar is a fast-growing, global provider of solar tracker systems, technology, software, and engineering services. The company designs and supplies single-axis solar trackers (e. g. , 1P Pioneer Tracker, 2P Voyager+ Tracker) and offers software products for backtracking optimization (SUNPATH) and operational performance management (SUNOPS). FTC Solar also provides EPCM services, value engineering, and lean construction management. Founded in 2017 and headquartered in Austin, Texas, it serves international markets including Australia, India, the Middle East and Southeast Asia.

📋 Description

• Manage a portfolio of projects of varying size and complexity across the United States • Serve as the primary customer point of contact throughout the project lifecycle • Maintain daily customer communication, address concerns, provide updates, and ensure alignment • Lead external communications regarding delivery status, RFIs, construction and commissioning support, change orders, and customer requests • Provide executive leadership with updates on project execution, financial performance, expenses, requirements, escalations, and risks • Develop and maintain detailed project schedules and internal timelines • Coordinate cross-functional internal teams and external partners to maintain scope, schedule, and budget • Identify, assess, and manage project risks and contractual obligations • Provide customer support before, during, and after installation • Oversee daily system updates and project data maintenance • Apply continuous improvement principles to enhance processes and reduce costs • Develop and refine standard processes supporting operational excellence • Lead root cause analysis for late deliveries, cost variances, and product deficiencies • Travel to customer meetings and construction sites • Drive customer value, operational efficiency, and successful project delivery for Voyager+ and 1P Pioneer Tracker products

🎯 Requirements

• Bachelor’s degree required (preferred fields: Logistics, Supply Chain, Project Management, or related discipline) • 4+ years of experience in project management or a customer-facing role • 3–5 years of experience in supply chain operations preferred • Project Management Professional (PMP) certification preferred • Experience managing multiple projects simultaneously • Experience with construction contracts and construction contract administration, if applicable to role • Demonstrated leadership and relationship-building skills • Strong integrity and commitment to meeting and exceeding expectations • High accountability and proactiveness • Excellent problem-solving, project management, root cause analysis, and process improvement skills • Strong critical thinking, analytical, and quantitative skills • Excellent organizational and time management abilities • Ability to prioritize and execute in a fast-paced, deadline-driven environment • Ability to delegate effectively • Excellent written and verbal communication skills • Ability to communicate effectively with customers and executive leadership • Strong team development and collaboration skills • Proficiency in Microsoft Office applications: Excel, Word, Outlook, and PowerPoint • Experience developing and maintaining tools, templates, and operational processes for project portfolios • Willingness and ability to work extended hours as needed • Willingness and ability to travel 20–40% to project sites and customer meetings

🏖️ Benefits

• Competitive wages • Growth opportunities • Comprehensive benefits package • Medical, Dental & Vision • Life Insurance • Short-term and Long-Term Disability Insurance • Unlimited vacation • 12 weeks of paid parental leave • 401(k) with a company match

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