Field Service Technician

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $40 - $43 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

👻 Ghost score 0%

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FUJIFILM Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1934

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare • Electronics

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

📋 Description

• Coach and mentor internal and partner technicians with installations and repairs as the product-line SME • Lead special projects requiring technical expertise • Identify technical gaps and pursue solutions • Provide remote and on-site support and repairs to customers in Mexico, North and South America • Resolve complex service issues using KT methodology, data, and problem analysis • Communicate with the Technical Service Manager, Regional Service Manager, and Technical Phone Support team • Develop strong customer relationships • Perform pre-installation assessments and equipment site inspections • Complete and submit service activity information and paperwork • Monitor and manage parts returns • Manage and complete preventative maintenance requirements • Attend worldwide training classes • Liaise with product manufacturers, including overseas manufacturers • Conduct technical training classes for technicians • Assist sales with demonstrations and customer visits • Monitor critical accounts and participate in support activities • Communicate technical issues to technical management and support groups • Perform related duties assigned by the manager

🎯 Requirements

• High School diploma or GED equivalent • 8 or more years of field service experience with industry-related product lines • Two-year electronics or mechanical engineering degree or equivalent in field experience • Field service experience with toner-based production equipment • Extensive knowledge of electronics • Computer skills with emphasis on operating systems and hardware • Excellent organizational and time management skills • Excellent verbal and written communication skills • Working knowledge of Microsoft applications • Outstanding customer service skills • Valid state driver's license (Real ID compliant) • Passport • Ability to travel extensively, approximately 70% • Ability to work weekends and overtime as needed

🏖️ Benefits

• Medical, Dental, Vision • Life Insurance • 401k • Paid Time Off • Flexible work environment • Training classes and professional development opportunities