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Imaging Service Engineer

Job not on LinkedIn

🔥 1 minute ago

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

Where this job comes from

Posted on FUJIFILM Corporation's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of FUJIFILM Corporation

FUJIFILM Corporation

10,000+ employees

Founded 1934

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare • Electronics

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

📋 Description

• Perform scheduled preventative maintenance on systems within the service area • Perform unscheduled maintenance with assistance from technical support • Perform installations and de-installations of products and peripheral equipment • Work independently on preventative maintenance and receive assistance for unscheduled maintenance • Maintain effective relationships with field personnel, home office personnel, management, and customers • Communicate with management to escalate issues and customer concerns • Complete electronic expense reports, weekly timecards, work orders, service appointments, start-time records, parts inventory, consumption and returns, computer-based training, and QA/RA work • Maintain customer service orders and internal service records according to company policies • Communicate daily with customers to ensure resolution and follow-up • Use escalation processes and conduct root cause analysis to resolve service delivery issues • Complete paperwork and administrative duties accurately and promptly • Maintain assigned tools, test equipment, and spare parts • Return parts within required time frames • Promote the image and reputation of FUJIFILM Healthcare Americas Corporation • Comply with applicable medical device regulations and ISO 13485 standards • Perform other duties assigned by the Area Service Manager

🎯 Requirements

• Associates degree in electrical engineering, electronics or computer science discipline, or equivalent experience • Minimum one year of previous field service experience • Knowledge of assigned equipment to provide timely repair and effective maintenance • Active listening skills and above average customer service skills • Sound organization and administrative skills • Ability to maintain paperwork to FDA and company required standards • Excellent analytical and communication skills, with the ability to communicate technical issues in an easy-to-understand manner • Ability to operate test equipment related to the job, including oscilloscope, meter, and diagnostic testers • Valid driver's license and safe driving record • Good interpersonal skills • Reliable and able to work independently • Professional image • Ability to work in medical and clinical environments, including construction sites • Ability to work in high magnetic fields of up to 3 Tesla • Ability to meet physical requirements including standing, walking, sitting, lifting, carrying, pushing, pulling, bending, reaching, kneeling, crawling, crouching, climbing, balancing, and twisting • Willingness and ability to work odd hours and overtime on occasion • Willingness and ability to travel as required, including overnight and air travel • Comply with U.S. FDA medical device regulatory requirements, ISO 13485 requirements, and other applicable laws, regulations, and standards • Comply with and pass vendor credentialing requirements for access to hospitals and facilities • Must be fully vaccinated if applicable government mandates become effective and enforceable, or qualify for a legally required accommodation or exemption • Must be willing to test periodically for COVID-19 and wear a face covering indoors as required

🏖️ Benefits

• Medical, Dental, Vision • Life Insurance • 401K • Paid Time Off • Flexible environment • Equal opportunities in compensation, benefits, and training

Apply Now

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