SCALE WMS Consultant

🕒 May 1

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Fulfillment IQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

Fulfillment IQ is an award-winning supply chain technology consultancy that helps eCommerce brands and enterprises optimize fulfillment and logistics through software development, WMS implementations, systems integrations, and fractional supply‑chain leadership. They deliver custom fulfillment platforms (FIQ Tech), implementation and integration services, audits (PPX Check), and ongoing consulting to improve post-purchase experience, warehouse efficiency, and scalability using modern tech stacks, APIs, and AI-driven automation.

📋 Description

• The SCALE WMS Consultant is responsible for leading the SCALE WMS implementation. • Actively participate in the SCALE WMS design, configuration and WMS implementation projects. • Serve as the subject matter expert on Manhattan Associates (MA) SCALE WMS, based on an in-depth knowledge of functional areas such as Inbound, Outbound, Inventory management, MHE, and the unique business activity requirements of the client. • Collaborate with client’s team during software design process to understand business requirements, issues, and changes to existing functionalities. • Documentation of Requirements, SOP documents creation. • Facilitate and support functional and user acceptance testing. • Troubleshoot operational and technical issues within SCALE and integrations. • Drive operational efficiency through people, process, and technical improvements.

🎯 Requirements

• Bachelor’s degree required; preference given to candidates with a degree in Engineering or a related field. • 3-5 years’ experience of Manhattan Scale implementations. • Strong understanding of Supply chain Principles with expertise in Warehouse management. • Complete understanding of inbound, inventory, and outbound in a warehouse. • PL/SQL expertise, Cloud Basic Understanding. • Hands-on with SSRS, MHE, New Site rollout, Automation. • Good knowledge of implementing and supporting ERP integration with SCALE. • Ability to provide front-line support to warehouse staff from training through daily support. • Experience troubleshooting Manhattan WMS and LMS applications. • Extensive hands-on experience supporting Manhattan SCALE WMS in high-volume, multiple warehouses, and multiple building operations.

🏖️ Benefits

• Employee Health: We offer a supplementary benefits plan that includes coverage for medical, as well as an employee wellness program. • Time Off: Our paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor laws. • Professional Growth: We provide a dedicated learning and development budget to support your career growth. • Flexible Work: You will have access to flexible work hours and remote flexibility. • Perks: We offer reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) program. • Community Engagement: We host team events and in-person organizational meetups to foster a strong company culture.