
51 - 200 employees
📦 Logistics
đź’Ľ Consulting
🏠Manufacturing
Logistics • Consulting • Manufacturing
Fulfillment IQ is an award-winning supply chain technology consultancy that helps eCommerce brands and enterprises optimize fulfillment and logistics through software development, WMS implementations, systems integrations, and fractional supply‑chain leadership. They deliver custom fulfillment platforms (FIQ Tech), implementation and integration services, audits (PPX Check), and ongoing consulting to improve post-purchase experience, warehouse efficiency, and scalability using modern tech stacks, APIs, and AI-driven automation.
🔥 0 minutes ago
🤠Texas – Remote
đź’µ $80 - $85 / hour
⏳ Contract/Temporary
🟡 Mid-level
đźź Senior
đź’Ľ Consultant
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51 - 200 employees
📦 Logistics
đź’Ľ Consulting
🏠Manufacturing
Logistics • Consulting • Manufacturing
Fulfillment IQ is an award-winning supply chain technology consultancy that helps eCommerce brands and enterprises optimize fulfillment and logistics through software development, WMS implementations, systems integrations, and fractional supply‑chain leadership. They deliver custom fulfillment platforms (FIQ Tech), implementation and integration services, audits (PPX Check), and ongoing consulting to improve post-purchase experience, warehouse efficiency, and scalability using modern tech stacks, APIs, and AI-driven automation.
• Serve as the primary hands-on technical resource for Manhattan Active Transportation Management (MATM) • Review, create, update, test, and troubleshoot MATM configurations • Configure transportation planning, execution, tendering, rating, routing, tracking, and related processes • Evaluate business requirements and select configuration, integration, extension, or process-change solutions • Investigate production issues using application tools, logs, messages, alerts, and transaction data • Coordinate configuration changes across development, test, and production environments • Support testing, validation, deployment, and post-production verification • Define and maintain technical integration design between MATM and enterprise systems • Analyze TMS data flows, API payloads, messages, mappings, transformations, and interface designs • Provide technical direction for APIs, asynchronous messaging, batch processes, and middleware integrations • Ensure integration validation, logging, monitoring, reconciliation, retry, and recovery capabilities • Troubleshoot failures across MATM, middleware, ERP, warehouse, carrier, and connected systems • Translate transportation requirements into MATM configuration and integration designs • Review solutions for reliability, maintainability, performance, and operational supportability • Provide technical estimates and support projects, enhancements, defect fixes, and operational improvements • Partner with Manhattan Associates and implementation partners on complex technical issues • Provide advanced production support and perform root-cause analysis • Develop runbooks, troubleshooting procedures, and support documentation • Implement permanent corrective actions for recurring issues • Support monitoring and reconciliation processes • Participate in an on-call or production-support rotation when required
• Hands-on experience implementing, configuring, or supporting Manhattan Active Transportation Management • Ability to navigate MATM administration and configuration capabilities and make application configuration changes • Experience troubleshooting MATM configuration, processing, data, and integration issues • Strong understanding of transportation planning and optimization • Knowledge of shipment and load creation, routing, consolidation, carrier selection, tendering, rating, accessorial charges, execution, tracking, and freight settlement or financial integration • Experience designing and supporting TMS integrations with internal enterprise systems • Working knowledge of REST APIs, JSON, web services, event-driven integrations, message queues, or middleware platforms • Ability to review interface specifications, payloads, field mappings, and data transformations • Experience using logs, monitoring tools, application data, and error messages for troubleshooting • Experience supporting enterprise applications in production environments • Ability to work independently and take technical ownership through resolution • Ability to communicate technical designs and issues to developers, business users, vendors, and technology leaders • Legally authorized to work in the United States; position is not eligible for employment visa sponsorship • Preferred: experience with multiple MATM components, Manhattan Active APIs, extensions, integration frameworks, release processes, SQL, relational data, middleware, monitoring, API-testing tools, source control, deployment, automated testing, CI/CD, and transportation or supply-chain technology
• Comprehensive extended health and dental coverage for you and your family • Employee wellness programs where applicable • Competitive paid time off, sick leave, and public holidays • Flexible leave policies that respect local labour standards • Employee stock options (ESOP), where applicable • Dedicated learning and development budget, with support for skills, leadership, and career progression • Remote and hybrid work options • Flexible hours aligned to role and client needs • Equipment and workstation allowances • Internet and business travel reimbursements • Team events and offsites
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