Vice President, Transformation & Technology

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Fund Services Group

11 - 50 employees

💳 Fintech

💸 Finance

🤝 B2B

Fintech • Finance • B2B

Fund Services Group is a financial services firm that specializes in providing outsourced CFO, investor, and IT services for private fund sponsors. Established in 2021, the company focuses on fostering long-term partnerships and enhancing the investor experience through tailored services. With a dedicated team and growing assets under service, Fund Services Group aims to alleviate operational challenges for fund sponsors, allowing them to concentrate on capital generation and allocation.

📋 Description

• Collaborate with leaders on process gaps to drive innovative collaboration and creative problem solving • Identify potential solutions for bottlenecks, limitations, and capacity constraints within processes and technologies, including possible AI and automation enhancements • Collaborate with stakeholders to assess viability of solutions and test for fit/impact within processes • Support the implementation of new technologies and processes via project and change management, support of training, and delivery of user-consumable documentation • Oversee knowledge management content to ensure it remains complete, relevant, and educational • Oversee capture and maintenance of client "stories”, processes, technologies, and delivery of consumable content • Collaborate with the People & Culture team to ensure team trainings are delivering relevant stories aligned with team member roles as well as delivering relevant process and technology education

🎯 Requirements

• Experience (3-5 years) leading change management, technology roadmap creation, documentation and execution, and/or knowledge management within the alternative investment space • Familiarity with FIS Investran components, Hazeltree, Snowflake, and/or WorldCheck preferred • Passion for change and technology as part of the FSG commitment to support our team finding their success • Commitment to understanding, learning and asking the extra question(s) that allow for full understanding • Be unafraid of open-ended challenges and capable of working backwards from output challenges to identify core process and input issues • Be a team player while learning all we teach you quickly, comprehensively, and enthusiastically • Be exceptional in your organizational and written communication skills with an exacting attention to detail • Be exemplary in prioritization and multi-tasking in a fast-paced environment

🏖️ Benefits

• Comprehensive benefits • Quarterly bonus that offers unlimited potential growth - 1/3 rd of our profits (no matter how much) are shared with our team in bonuses each quarter

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