Senior Product Manager, AI

🔥 2 hours ago

🇺🇸 United States – Remote

💵 $155k - $195k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 0%

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Funnel Leasing

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $36.5M Series B on 2022-02

Consulting • Marketing • Logistics

Funnel Leasing is a CRM, AI, and automation platform specifically designed for multifamily operators. The company enhances operations and improves the renter experience by centralizing operations and leveraging modern AI and automation technologies. Funnel Leasing's comprehensive platform supports the entire renter and resident experience, from inquiry through renewal, while optimizing marketing and operations for efficiency and cost reduction. By increasing team efficiency and automating manual workflows, Funnel also addresses staffing inconsistencies, integrates with existing tools, and helps fight housing inequality through its 501(c)(3) initiative, HOME by Funnel Inc.

📋 Description

• Own the AI platform product roadmap, including research, discovery, prioritization, delivery, evaluation, and iteration • Define and document requirements for shared AI platform capabilities, including agent orchestration, evaluations, guardrails, knowledge and context management, integrations, observability, failure handling, and administrative controls • Partner with Engineering and Design to build enterprise-level AI and machine learning solutions • Collaborate with AI Features and Product teams on AI-driven capabilities for admins, renters, and leasing agents • Collaborate across the business and with external AI partners to identify needs, clarify requirements, surface risks, and align priorities • Use data, customer feedback, support trends, evaluations, and post-launch performance to improve platform quality and reliability • Simplify and standardize AI systems and agent behaviors, strengthen guardrails, reduce failure modes, and improve issue resolution • Coordinate launches, release communications, training, and internal enablement to drive adoption • Create a culture of continuous improvement and learning • Foster collaboration within the team and across the company • Perform other duties as assigned and modified at manager’s discretion

🎯 Requirements

• 5+ years experience as a Product Manager, ideally with ownership of AI agents or AI-powered products • Direct experience building or managing AI agents across voice, chat, SMS, and email • B2B SaaS experience using and understanding frontier LLMs such as OpenAI, Anthropic, and Google • Ability to design, test, and refine prompts • Strong understanding of LLMs, NLP, conversational AI, and agentic AI systems • Understanding of RAG, CAG, agentic retrieval, embeddings, and vector databases • Ability to translate complex AI systems into product requirements and phased delivery plans • Experience with AI development and observability frameworks such as LangChain or LangSmith is strongly preferred • Bachelor’s degree in Computer Science, Artificial Intelligence, Machine Learning, or related technical field is strongly preferred • Excellent cross-functional communication skills • Ability to operate in ambiguity and structure complex problem spaces • Detail orientation around accuracy, error states, permissions, and operational impact • Experience leveraging AI within product management/SDLC lifecycle • Experience managing vendor relationships for third-party integrations • Property management, multifamily, proptech, leasing, CRM, or resident experience software experience is optional • Travel: <5%

🏖️ Benefits

• Health insurance • Dental and Vision insurance • Company paid Life/AD&D • Long-term Disability insurance • Short-term Disability insurance • Term Life insurance • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Retirement Plan - 2% company match • EAP • Remote/Hybrid Opportunities • Uncapped Discretionary Time off • Sick Leave • 14 paid holidays • One time remote work stipend • Employee recognition program • Employee-led Groups (ELG’s)