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Global Account Manager – EMEA, APAC

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Furnished Quarters's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Furnished Quarters

Furnished Quarters

51 - 200 employees

Founded 1998

✈️ Travel

📦 Logistics

💼 Consulting

Travel • Logistics • Consulting

Furnished Quarters is a leading provider of short-term, fully furnished housing solutions globally, catering to business travelers, individual explorers, and real estate professionals seeking quality accommodations. Offering residences in key locations such as New York, New Jersey, Massachusetts, Connecticut, and California, the company emphasizes a seamless and personalized guest experience with 24/7 service. With over 25 years of experience, Furnished Quarters works with Fortune 100 companies to deliver curated living spaces that boast contemporary design and a 'home away from home' feeling. The company is also committed to sustainability and diversity, as demonstrated by its efforts to reduce its carbon footprint and its certification as an LGBTQ+ inclusive company.

📋 Description

• Source furnished apartments, serviced accommodations, and other housing solutions across EMEA and APAC • Manage accommodation requests from initial inquiry through sourcing, pricing, booking confirmation, and reservation support • Identify suitable properties based on client requirements, location, budget, availability, and service expectations • Source new accommodation providers when existing inventory cannot meet client needs • Coordinate reservation changes, extensions, departures, and other client or guest requirements • Build and maintain relationships with international accommodation providers and suppliers • Negotiate competitive rates, availability, commercial terms, and service arrangements • Evaluate new suppliers and expand the accommodation network in existing and emerging markets • Support execution and maintenance of supplier agreements and Service Level Agreements • Monitor supplier performance, resolve service concerns, and escalate significant issues • Provide responsive, professional support to clients, guests, and internal stakeholders • Prepare competitive accommodation proposals and pricing for the Global Sales team • Support complex, multi-market, and high-volume accommodation requests • Identify opportunities to improve pricing, supplier coverage, profitability, and service delivery • Maintain accurate sourcing, reservation, pricing, and supplier records in company systems

🎯 Requirements

• Experience in corporate housing, furnished accommodations, serviced apartments, hospitality, relocation, or a closely related industry • Experience sourcing accommodations or services through third-party suppliers and negotiating pricing or commercial terms • Knowledge of accommodation reservation processes and client service requirements • Experience building and maintaining supplier or business partner relationships • Strong organizational skills and ability to manage multiple time-sensitive requests • Excellent written and spoken English communication skills • Professional experience using CRM systems • Proficiency in Microsoft Office, including Excel and Outlook • Ability to work independently, exercise sound judgment, and collaborate with international colleagues • Ability to consistently work 1:00 AM to 9:30 AM U.S. Eastern Time year-round • Suitable remote workspace and reliable internet connectivity • Preferred: three or more years of relevant industry experience • Preferred: experience sourcing accommodation providers and developing supplier networks across EMEA and/or APAC • Preferred: familiarity with international accommodation markets and regional business practices • Preferred: experience negotiating supplier agreements and managing SLAs • Preferred: experience with Salesforce, Oscar, or reservation and supplier management platforms • Preferred: additional language proficiency relevant to EMEA or APAC markets • Preferred: bachelor's degree in hospitality, business, or a related discipline

🏖️ Benefits

• Remote work arrangement • Suitable remote workspace support requirement • Reliable internet connectivity for remote work • Full-time employment

Apply Now

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