Access Solutions Specialist

Job not on LinkedIn

🔥 3 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Fusion Connect

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📡 Telecommunications

🏢 Enterprise

Telecommunications • Technology • Enterprise

Fusion Connect is a leading provider of managed communication services, specializing in solutions that enhance connectivity and collaboration for businesses. The company offers a wide range of services, including managed networks, SD-WAN, broadband and dedicated internet access, and unified communications & collaboration platforms like VoIP and UCaaS. Fusion Connect also provides Microsoft Teams calling services, SIP trunks, and solutions for replacing legacy phone systems. With a commitment to customer satisfaction and service reliability, Fusion Connect has been helping businesses modernize their communication infrastructure for over two decades. The company emphasizes leveraging Microsoft 365 to help clients maximize their technology investments.

📋 Description

• Serve as the primary resource for all access and connectivity pricing requests. • Source and price connectivity solutions including Dedicated Internet Access (DIA), Broadband, Ethernet, Fixed Wireless, Transport, SD-WAN underlay services, and other network access products. • Evaluate multiple carrier options and recommend optimal solutions based on pricing, serviceability, customer requirements, and business objectives. • Collaborate with Sales Engineering to ensure proposed solutions meet customer technical and operational requirements. • Maintain expertise in carrier networks, access technologies, market pricing trends, and competitive positioning. • Assist Sellers in identifying creative connectivity solutions to support complex customer opportunities. • Manage the complete access quote lifecycle from request intake through quote delivery. • Generate accurate and timely quotes utilizing Fusion Connect quoting tools, carrier portals, and internal systems. • Ensure all quote requests meet established service-level objectives and quality standards. • Maintain detailed documentation of quote activity, carrier responses, pricing assumptions, and customer requirements. • Partner with Sellers to provide strategic pricing recommendations that maximize competitiveness while protecting company profitability. • Support special pricing requests and assist with deal reviews as needed. • Leverage established Vendor Relations and carrier escalation processes to support seller opportunities. • Engage carriers to obtain pricing, serviceability, promotions, and non-standard solutions. • Escalate carrier issues when necessary to support customer requirements and revenue objectives. • Maintain awareness of carrier product changes, pricing programs, and market developments. • Assist in evaluating carrier performance and identifying opportunities to improve sourcing efficiency. • Continuously identify opportunities to improve quoting processes, reduce turnaround times, and enhance the partner and customer experience. • Maintain data accuracy within Salesforce, quoting systems, and carrier management tools. • Support reporting and analysis related to quote activity, turnaround times, carrier performance, and win rates. • Partner with Sales Operations leadership on process improvement initiatives and operational best practices. • Contribute to documentation, training materials, and knowledge-sharing resources related to access quoting

🎯 Requirements

• Strong understanding of telecommunications and connectivity solutions including DIA, Broadband, Ethernet, SD-WAN, Transport, Fixed Wireless, and related technologies. • Knowledge of carrier ecosystems, quoting methodologies, and access procurement processes. • Exceptional analytical and problem-solving skills. • Strong attention to detail with a commitment to accuracy. • Ability to manage multiple priorities and deadlines in a fast-paced environment. • Excellent written, verbal, and interpersonal communication skills. • Strong organizational and time management skills. • Ability to build productive relationships with partners, vendors, and internal stakeholders. • Proficiency with Salesforce, Microsoft Office Suite, carrier portals, and quoting platforms. • Ability to work independently while collaborating effectively across multiple departments.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options