Senior Telecom Transition Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fusion MasTech Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Fusion MasTech Inc. (FMTI) is a provider of emerging technology solutions for both federal and commercial customers. Their offerings include services in cybersecurity, health IT, AI applications, machine learning, robotic process automation, and cloud services. In addition, the company provides project management, contract compliance, and communications services. FMTI is committed to delivering advanced technologies and IT services to support digital transformation, IT modernization, and data analytics.

📋 Description

• Perform inventory validation, status tracking, customer outreach and training, Telecommunications Service Request (TSR) writing, QA/QC, problem resolution, and coordinate circuit/service transitions from the legacy contract to replacement contracts • Use the TSST master Transition Database, government systems and tools, and commercial vendor tools and reports to capture, validate, track, and maintain inventory-related service records • Work with the Database Engineer and Project Manager to define business requirements for the master Transition Database • Update spreadsheets and databases with customer and vendor contact and site information • Educate customers about new contracts and advise agencies on transition planning • Assist in writing customer network-requirement documents and maintain customer training documentation • Prepare customer service ordering documents using DISA Storefront (DSF) and/or DISA Marketplace • Interface with DoD customers to validate technical, funding, service-point, and approval-routing information before TSR submission • Perform QA/QC reviews before TSR submission • Identify and resolve problems that could prevent service dates from being met • Plan and coordinate service installations and cutover dates • Participate in conference bridges during cutovers, resolve impediments, and issue amended documentation • Assist with customer transition plans and related documents • Review leased-vendor technical proposals, pricing, and documents; resolve discrepancies with DITCO, government customers, and vendors

🎯 Requirements

• Bachelor’s degree; 4 years of experience or military experience in related fields can substitute for formal education • Full working knowledge of telecommunications transition projects, including customer coordination, order entry, and scheduling • Experience with order entry tools such as DSF and/or DMP • Excellent communication and customer service skills • Experience using Microsoft Access and Excel • US Citizenship is required • Must undergo a favorably adjudicated National Agency Check with Inquiries (NACI) as a condition of employment • Experience/background supporting the Defense Information Systems Agency (DISA) and/or Defense Information Technology Contracting Organization (DITCO) is preferred